Administrative Team Leader – Fertility Centre

Liverpool Women's NHS Foundation Trust

Knutsford

On-site

GBP 28,000 - 31,000

Full time

5 days ago

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Job summary

Liverpool Women's NHS FT Knutsford Hewitt Centre is seeking an Administrative Team Leader to manage reception and booking teams within the Hewitt Fertility Centre, Knutsford. The role requires strong administration background and people supervision experience.

Band 4, full-time, Monday to Friday, 37.5 hours. You will oversee RTT pathways, ensure timely booking for NHS and Self-Funding patients, and provide line management, training, and performance reviews within a busy, patient-focused

Qualifications

Diploma/Certificate level or NVQ4 or equivalent experience.
ECDL qualification or equivalent IT literacy.
Willingness to undertake leadership qualification.
Understanding of confidentiality and data protection principles.
Experience with NHS waiting lists and pathway management.

Responsibilities

Manage workload of reception and booking team daily, including rotas.
Supervise administration team to meet clinical needs and deadlines.
Provide friendly patient reception and booking service for NHS and Self-Funding patients.
Line management including sickness, performance reviews and training plans.
Monitor RTT pathway compliance and report to operational managers.
Register Self-Funding patients and enter demographics on PAS and IDEAS systems.
Support development and implementation of systems for the clinical team.