Administrator Apprentice

MAN Truck & Bus UK; Exeter; On-site; GBP 11,021,000 - 13,776,000; Full time

Job summary

MAN Truck & Bus UK is offering an Apprenticeship in Business Administration, sixteen months long, joining our team at multiple locations while you study for the apprenticeship.

You will learn key admin tasks including invoicing, claims processing, banking, filing, and customer interactions within a supportive, inclusive environment. An emphasis on professional development and teamwork is highlighted throughout the program.

Qualifications

• Must have good analytical skills and a proactive approach with strong attention to detail.
• Willingness to learn, be a team player and build rapport with customers.
• Good standard of English and maths is preferred.

Responsibilities

• Process warranty and repair & maintenance claims once the claim is built by the calculator.
• Invoice retail, warranty and repair & maintenance jobs, including test descriptions, mileage and invoices.
• Monitor and liaise with the finance department and suppliers on purchase ledger queries.
• Handle branch banking per MAN procedures, including cash, cheques and visa transactions.
• Maintain invoice filing in an accurate, timely and efficient manner.
• Provide information, maintain records and carry out duties accurately and on time.
• Deal with incoming mail and report daily, distributing internally and to the dealer network.
• Support the department by answering telephone enquiries and performing administration tasks.
• Assist internal departments to achieve KPIs and support financial objectives.

Skills

Analytical skills

Proactive

Attention to detail

Team player

Good with customers

Rapport building

English and maths

Education

English and Maths GCSE

Job description

Are you looking to receive practical training to go alongside a Business Administration Apprenticeship?

Do you want to join a leading manufacturer and learn on the job?

We are looking for Apprentices to join our team in a variety of locations whilst studying for their apprenticeship in Business Administration. You will join us for sixteen months to learn the following skills:

• Transmission of warranty and repair & maintenance claims once the claim is built by the calculator
• Invoicing retail, warranty and repair & maintenance jobs, including the preparation of invoice test descriptions, mileage, invoices etc.
• Monitor and liaise with finance department and suppliers in all aspects of purchase ledger queries
• To take responsibility for branch banking following MAN banking procedures when handling cash, cheques and visa transactions
• To maintain invoice filing in an accurate, timely and efficient manner
• To provide information, maintain records and carry out all duties in an accurate, efficient and timely manner
• To deal with all incoming mail and report on a daily basis, distributing both internally and to the dealer network
• To support the department in answering telephone enquiries and carrying out administration duties as required
• To assist internal departments to achieve their KPI's and maintain focus on all company financial objectives

In order to be successful in an Apprenticeship with us, you should have good analytical skills, have a proactive approach and a good attention to detail. You will have a willingness to learn and be a team player as well as be good with customers and able to build a rapport. Ideally, you will have a good standard of English and maths and potentially experience in a similar role.

At MAN, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone is valued and empowered to thrive. We believe that diversity enhances our organisation, and we welcome applications from individuals of all backgrounds, regardless of age, disability, gender identity, marital status, pregnancy or maternity status, race, religion or belief, sex, or sexual orientation.

We actively promote equal opportunities in our recruitment processes and workplace policies. If you require any reasonable adjustments during the application process or at any stage of employment, please let us know, and we will do our best to accommodate your needs.
We strive to create an environment where all employees feel respected, supported, and able to achieve their full potential.

MAN is proud to be an equal opportunity employer.