Administrator

McCarthy & Stone Ltd; Wolverhampton; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Hourly rate £12.85

Life insurance

Company pension

24/7 Employee assistance programme

Discounts on apartments

Guest suites across UK developments

Gift card discounts

Flexible working hours

Job summary

McCarthy & Stone Ltd is seeking a proactive Administrator to support the Thorneycroft community in Tettenhall, Wolverhampton. The role involves diary management, invoicing, rostering, and general admin to ensure smooth daily operations.

You will work with the Estate Manager and team, coordinating tasks, processing invoices, and maintaining records with accuracy. The role requires attention to detail, initiative, and the ability to work both independently and as part of a team.

Qualifications

• Proven experience in an administrative role and office management procedures.

Responsibilities

• Diary & Calendar Management for Estate Manager and team.
• Invoicing & Financial administration using accounting software.
• Rostering & Scheduling of staff with compliant coverage.
• Handling communications via email, phone and post.
• Document management and data protection compliance.
• General administrative support and office operations.

Skills

Diary management

Invoicing

Rostering

Scheduling

Communication

Document management

MS Office

Organisational skills

Attention to detail

Independent worker

Tools

Accounting software

Job description

We are seeking a proactive and detail-oriented Administrator to support our vibrant Thorneycroft community in Tettenhall, Wolverhampton. This role is central to delivering exceptional service and seamless support alongside our Estate Manager.,

• Diary & Calendar Management: Efficiently manage and coordinate appointments, meetings, and events for the Estate Manager and team.
• Invoicing & Financial Administration: Prepare, issue, and track invoices using accounting software; manage petty cash and ensure accurate financial records.
• Rostering & Scheduling: Oversee staff rotas, ensuring adequate coverage and compliance with staffing requirements.
• Communication & Correspondence: Handle incoming and outgoing communications, including emails, phone calls, and postal mail.
• Document Management: Maintain and organize physical and digital files, ensuring easy retrieval and compliance with data protection regulations.
• General Administrative Support: Assist with various administrative tasks, including ordering supplies, managing office equipment, and supporting team projects. Proven experience in an administrative role, with a strong understanding of office management procedures.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with accounting software.
• Strong organizational skills with the ability to manage multiple tasks and priorities.
• Excellent written and verbal communication skills.
• Attention to detail and accuracy in all tasks.
• Ability to work independently and as part of a team.

Desirable Attributes:

• Previous experience in a care or residential setting.
• Knowledge of invoicing and financial procedures.
• Experience with rostering and scheduling systems.

Ready to Make a Difference?

As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. McCarthy & Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy & Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2026 as well as making the Great Place to Work for Development and Wellbeing list!

• Competitive Hourly Rate: £12.85 per hour.
• Flexible Working Hours: 15 hours per week, permanent contract, Monday to Friday.
• Comprehensive Benefits Package:
• + 20 days holiday plus bank holidays (pro rata for part-time).
• + Life insurance and company pension.
• + 24/7 Employee Assistance Program offering counselling, mental health support, and more.
• + Exclusive discounts on McCarthy & Stone apartments for employees and immediate family.
• + Opportunities to stay in guest suites across UK developments.
• + Discounts on gift cards for top brands and restaurants.
• Supportive Work Environment: Collaborate with dedicated colleagues passionate about making a difference.