Administrator

Cornwall Partnership NHS Foundation Trust; Victoria; On-site; GBP 21,000 - 25,000; Full time

Job summary

Cornwall Partnership NHS Foundation Trust is seeking an Administrator to join the Talking Therapies service. You will provide reception and clerical support, assist with data entry, and help maintain smooth day-to-day operations across new hubs in Cornwall.

The role requires good English communication, NHS admin experience is a plus, and you will work in a busy community/hospital setting as part of a growing team committed to patient care.

Qualifications

• Good written and verbal communication skills.
• Able to work in a pressured work setting.
• Experience working in an NHS or healthcare admin environment would be advantageous.

Responsibilities

• Day-to-day administration and clerical support.
• Carry out data entry to support the team.
• Reception duties including front of house and routine message taking from patients, carers and colleagues.

Skills

Reception & clerical support

Data entry

Microsoft Office

Education

Good English GCSE or equivalent

RSA II Typing / NVQ Level 2 or equivalent

Tools

Microsoft Office Suite

Job description

Cornwall Partnership NHS Foundation Trust

Administrator

The closing date is 15 November 2026

Looking for a new challenge? Do you share our CHOICE values (Compassion, Happiness, Ownership, Integrity, Connection, and Equity)? The join us as an Administrator!

Cornwall and the Isles of Scilly recognise the importance of Improving Access to Psychological Therapy (IAPT) for our community, and Cornwall Partnership NHS Foundation Trust is investing substantially in our Talking Therapies service to improve care.

This is a really exciting time to join the team as we grow and develop to deliver a high-quality psychological therapy service which is forward thinking and innovative.

We are looking for an energetic and passionate individual to contribute to the delivery of a trailblazing Talking Therapies service across the County.

We are creating new hubs across Cornwall. Each hub will have a dedicated administrative support team to enable the efficient and effective function of the Talking Therapies service. This role will provide reception and clerical support to the team, maintaining an effective and efficient delivery of health services.

Main duties of the job

• Responsible for day to day administration and clerical support.
• Carry out data entry to support the team.
• To undertake efficient reception duties including front of house and routine message takingfrom patients, carers and work colleagues which includes taking calls from other teams.
• Responsible for maintaining noticeboards in the waiting area. Ensuring posters are current andstocks of leaflets/literature are replenished at all times.

About us

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.

Job responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

Person Specification

Education and Qualifications

• Good basic education, including English GCSE or equivalent
• RSA II Typing / NVQ Level 2 or equivalent

Experience

• Administration experience within a busy office environment
• Proven use of Microsoft Office (Word, Excel, PowerPoint)
• Experience in the use of email and internet
• Previous NHS experience

Skills and Aptitude

• Good written and verbal communication skills
• Able to work in a pressured work setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Cornwall Partnership NHS Foundation Trust