Administrator

Allscreens Nationwide Ltd; Tetford; On-site; GBP 20,000 - 24,000; Full time

Job summary

Norwich Road Academy is seeking an organised and proactive Administrator to support colleagues, coordinate administrative processes, and deliver excellent service across the academy. This varied role offers the opportunity to make a real impact by supporting staff and ensuring smooth day-to-day operations.

Join EMAT's Norwich Road Academy in Thetford, Norfolk, and benefit from a supportive environment with opportunities for professional development and a focus on safeguarding and pupil wellbeing.

Qualifications

• English and Maths qualifications to level 2 (GCSE A-C) or equivalent.
• Excellent organisational and time management skills.
• Experience of working in customer services and/or an office environment.
• Strong communication and interpersonal skills.
• Calm under pressure, dealing with multiple deadlines.
• Confidence in using IT systems and software relevant to the role, particularly Microsoft Office.
• A commitment to safeguarding and supporting the wellbeing of pupils.

Responsibilities

• Support colleagues and coordinate administrative processes to keep things running smoothly.
• Deliver excellent service across the academy and handle a varied range of administrative duties.

Skills

Organisational skills

Time management

Communication skills

Interpersonal skills

Calm under pressure

IT skills (Microsoft Office)

Customer service experience

Education

GCSE English and Maths (level 2)

Tools

Microsoft Office

Job description

What skills and experience we're looking for

Are you an organised and proactive individual who thrives on keeping things running smoothly? We are looking for an Administrator to become a valued member of our team. This varied role offers the opportunity to make a real impact by supporting colleagues, coordinating administrative processes, and ensuring excellent service across the academy. If you are dependable, adaptable, and passionate about delivering great results, this could be the perfect opportunity for you.

About You

• English and Maths qualifications to level 2 (GCSE A-C) or equivalent
• Excellent organisational and time management skills.
• Experience of working in customer services and/or an office environment.
• Strong communication and interpersonal skills.
• Calm under pressure, dealing with multiple deadlines.
• Confidence in using IT systems and software relevant to the role. particularly Microsoft Office
• A commitment to safeguarding and supporting the wellbeing of pupils.

What the school offers its staff

At Eastern Multi-Academy Trust (EMAT), we believe that every child deserves an excellent education – and that starts with exceptional staff.

Norwich Road Academy is a thriving, larger-than-average primary school located in the heart of Thetford, Norfolk. We offer Nursery provision through to Year 6, with excellent facilities including a large sports field, outdoor learning areas, and a dedicated library. We promote strong values, high aspirations, and a supportive learning environment where children are proud of who they are and where they come from. We welcome you to visit and discover what makes our academy a special place to learn and grow.

Why Join Us?

• A leadership team who listen and act on feedback.
• High-quality CPD and clear career development pathways.
• A highly trained team to support learning.
• Wellbeing support, including access to employee assistance programmes.
• Family-friendly policies and flexible working opportunities.
• Being part of a Trust that values inclusion, diversity, and collaboration.
• Peace of mind with some of the most generous pension schemes in the job market.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.