Administrator

Royal Surrey NHS Foundation Trust; Tandridge; On-site; GBP 26,000 - 34,000; Full time

Job summary

Royal Surrey NHS Foundation Trust is seeking an experienced administrator to lead a busy team at the Tandridge Hub, Caterham Dene Hospital. The role focuses on supervising Band 2/3 staff, supporting Band 5 leadership, and ensuring efficient office operations within NHS guidelines.

You will act as a champion user for ITS/EMIS/SystmOne, conduct system audits, manage meetings and minutes, and maintain accurate patient records while coordinating referrals and clinic bookings.

Qualifications

• Experience coordinating administrative teams and workloads.
• Ability to supervise junior staff and provide development.
• Strong organisational and data handling skills.

Responsibilities

• Act as admin lead for the team with day-to-day supervision of Band 2/3 administrators.
• Provide supervision and development to other admin staff with Band 5 input.
• Represent administrators in GPIMHS/MHICS leadership discussions.
• Champion user for ITS/EMIS/SystmOne systems and lead audits of local PCNs.

Skills

Administration

Team Leadership

Data management

Tools

EMIS

SystmOne

ITS

Job description

Important Information for Applicants :

This vacancy is for Surrey and Borders Partnership NHS Foundation Trust (SaBP). This role is offered through Flexi-Bank, a collaborative temporary staffing service delivered in partnership between Surrey and Borders Partnership NHS Foundation Trust and Royal Surrey NHS Foundation Trust. Royal Surrey NHS Foundation Trust acts as the host provider and manages the recruitment, onboarding and administrative processes on behalf of Surrey and Borders. Please note that although Royal Surrey NHS Foundation Trust branding may appear on this advert and within the recruitment system, successful applicants for this vacancy will undertake bank shifts for Surrey and Borders Partnership NHS Foundation Trust.

Work Location: Tandridge Hub, Caterham Dene Hospital, Church Road, Caterham, Surrey, CR3 5RA

Why join Flexi -Bank?

• Work flexibly - choose shifts that suit your lifestyle and availability
• Access more opportunities - pick up shifts across mental health and community
• Get paid fairly and on time - competitive rates and fast access to earnings through Stream
• Stay supported - benefit from training, development and guidance from our dedicated Temporary Staffing Team

Responsibilities

• Surrey and Borders is looking for someone
• To act as the admin lead for the team ensuring day to day supervision of band 2 and 3 administrators workload.
• Providing supervision and development to other members of the administration team in conjunction with Band 5 administrators, where appropriate.
• Work Location: Working Pattern: Monday to Friday from 9AM to 5 PM
• To hold a leadership role with supporting the GPimhs/MHICS leadership team in representing administrators views
• To be a nominated champion user for the Interim Tactical Solution (ITS)/EMIS/SystmOne clinical record systems
• To conduct administrator system audits for the local PCNs and provide data as required.
• Provide cover for other colleagues in the admin team as required for short absences due to annual leave or sickness.
• Take and transcribe a wide range of meeting minutes in an accurate and timely manner
• Receive and process referrals to the relevant clinician and ITS/EMIS/SystmOne
• Update case notes on patient record ITS/EMIS/SystmOne as required
• Monitor annual leave requests and sickness absence for manager, as required
• Extract data from data warehouses i.e., DART Type up reports incorporating graphics and tables as required
• Type all letters dictated or provided by the team and nearby PCNs
• Book appointments on the patient record system for clinics and individual consultations
• Answer telephone calls and relay any messages in a timely manner
• Creating bespoke documents for the team, such as leaflets etc.
• Arrange team events, as required
• Monitor data quality of administrative input