Administrator

Change Grow Live; Stourbridge; Sur place; Confidentiel; Plein temps

Résumé du poste

Change Grow Live are seeking an Administrator to join our busy Dudley service in Lye, Stourbridge. You’ll provide coordination, accuracy and day-to-day support to help teams deliver high-quality care.

You’ll respond to calls and visitors professionally, maintain accurate records and help create an organised and welcoming environment. This is a full-time role of 37.5 hours per week, with pro rata salary if applicable.

Qualifications

• Organised and able to coordinate multiple tasks.
• Clear communication with colleagues and service users.
• Strong customer service and front-facing skills.

Responsabilités

• Provide coordination, accuracy and day-to-day support for the teams.
• Respond to calls and visitors professionally and maintain records.
• Help ensure administrative processes run smoothly and a welcoming environment.

Connaissances

Organisation

Communication

Customer service

Description du poste

Salary: £26,296.03 to £26,296.03 a year, pro rata

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

We’re looking for an Administrator to join our busy Dudley service, based in Lye, Stourbridge.

You’ll provide the coordination, accuracy and day-to-day support that helps our teams stay focused on what matters most—delivering high-quality support to people who use our services.

This is an opportunity to bring your organisation, communication and customer service skills to a role where your work makes a genuine difference.

Why this opportunity?

This is more than processing paperwork.

You’ll be at the heart of a busy service, keeping information moving, supporting colleagues and making sure essential administrative processes run smoothly.

As a key point of contact, you’ll respond to calls and visitors professionally, maintain accurate records and help create an organised and welcoming environment.

Your support will give frontline colleagues more time to focus on helping people achieve their goals.

Where you’ll work

Location: Lye, Stourbridge, within our Dudley service

Contract: Permanent

Hours: Full time, 37.5 hours per week

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.