Administrator

R&M Electrical Group Ltd; Southampton; On-site; GBP 16,000 - 24,000; Part time

Benefits offered by this job

Pension Scheme

Health Cash Plan

Life Insurance

Cycle to Work Scheme

Performance Related Bonus

Staff Christmas Party

Free Parking

AAT-approved training through Apprent.

Job summary

R&M Electrical Group Ltd in Southampton is seeking an Administrator to join the Fixings & Supports team. The role is 24 hours per week with days and times to be agreed, focusing on accurate administration and customer service.

You will support sales processes, chase deliveries, provide ETA updates, and help maintain stock records while ensuring health and safety and quality standards are met.

Qualifications

• Excellent communication skills, both verbal and written
• Excellent accuracy and attention to detail
• Good organisational skills
• Proficient in MS Office (Word, Excel, PowerPoint, Outlook)
• Ability to work on own initiative
• Ability to work under pressure and prioritise tasks
• Confidentiality and discretion

Responsibilities

• Perform a variety of administrative, logistical, and assistant-type duties for the Fixings & Supports team
• Chase suppliers for delivery dates and update customers on ETA and proof of delivery
• Assist with sales processes: quotes, orders, receipts, and despatch
• Raise credits and replacement items; manage carrier claims
• Run stock reports to keep systems tidy and accurate
• Answer phones, file and manage emails
• Maintain stores area and comply with health, safety, environment and quality systems

Job description

Since 1987, R&M Electrical Group has grown from a local UK distributor into an international business operating across multiple global markets. Joining us means becoming part of an ambitious and forward-thinking company that values teamwork, technical expertise, and continuous improvement. We offer genuine opportunities for career progression, exposure to international projects, and the chance to work with some of the world's leading manufacturers and clients.

We are looking for an Administrator to join our Fixings & Supports team, based in Southampton. This position is designed for someone who has excellent attention to detail, is highly organised, and has customer service experience.

Hours:

24 hours per week (Days and times to be agreed)

Salary:

Subject To Experience And Qualifications.

Benefits:

• Pension Scheme
• Health Cash Plan
• Life Insurance
• Cycle to Work Scheme
• Performance Related Bonus
• Staff Christmas Party
• Free Parking
• Training and Development opportunities (AAT-approved training through the apprenticeship programme)
• 20 days of annual leave, plus usual public holidays and Christmas Shutdown

Main Duties:

• Performing a variety of administrative, logistical, and assistant-type duties, while supporting other team members for optimal productivity. This will include chasing suppliers for expected delivery dates. Updating customers on when to expect their goods. Providing customers with estimated times of arrival and proof of deliveries.
• Supporting the team on all aspects of the sales process through quotes, orders, receipts and despatch to provide a high level of customer support to new and existing customers. This will include investigating any issues and considering the best solutions to problems that may arise.
• Raising credits and replacement items. Requesting claims for items lost by a carrier.
• Running reports to ensure our stock levels are correct, to keep our system tidy and accurate.
• General administrative support including answering the phones, filing and dealing with e-mails.
• Keeping the stores area in an acceptable condition and always acting in compliance with the Group's Health & Safety, Environmental and Quality management systems.

Other Duties:

• Undertaking any other duties that are within the skill and capability of the individual as directed by the manager or other designated supervisors.
• All tasks to be performed in compliance with the Group's Health & Safety and Quality Control systems, as well as any other applicable management systems and best practices implemented by R&M Electrical Group.

Key Skills:

• Excellent communication skills, both verbal and written
• Excellent accuracy/ Attention to detail
• Good organisational skills
• Good MS Office skills (good knowledge of Word, Excel, PowerPoint and Outlook in general)
• Able to respect Confidential Information
• Ability to work on own initiative
• Ability to work under pressure and prioritise tasks accordingly
• Ability to deal and communicate with people at all levels both internally and externally

Training

Training will be delivered primarily through on-the-job learning, enabling employees to develop their skills and knowledge within a real working environment. Employees will receive practical, hands-on experience, supported by ongoing guidance, coaching, and supervision to ensure effective learning and development.

Application Deadline

4th September 2026

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