Administrator

Sanctuary Group; Lewisham; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

33 days annual leave pro rata

Health and wellbeing support

Company-paid life insurance

Enhanced parental leave

Company-funded training and career dev

Flexible working

Inclusive culture and staff networks

Retail discounts and Cycle to Work

Job summary

Sanctuary Care's Riverlee Residential and Nursing Home in Greenwich seeks an Administrator to join their friendly team. You will manage payroll, staff files and invoicing, and support data reporting to keep the home running smoothly. The role requires safeguarding and pre-employment checks, plus the right to work in the UK.

The package includes generous annual leave, sick pay, pension, and many wellbeing benefits, with flexible working options and a supportive, inclusive culture.

Qualifications

• Strong administrative skills with confidence managing varied tasks.
• Warm, approachable and committed to exceptional customer service.
• Experience in a residential care or similar setting is desirable.
• Clear and supportive communicator with a flexible approach.
• We can only accept applications from individuals with the right to work in the UK.

Responsibilities

• Manage the home's administrative systems with accuracy and care.
• Process payroll, maintain staff files and support financial tasks such as invoicing and petty cash.
• Support data collation, monitoring and reporting to keep the home running smoothly.
• Use a methodical and organised approach to help the team deliver the best possible care.

Skills

Administrative skills

Customer service

Clear communication

Flexibility

Safeguarding awareness

Job description

• Work closely with colleagues to enrich residents' daily lives
• Manage the home's administrative systems with accuracy and care
• Process payroll, maintain staff files and support financial tasks such as invoicing and petty cash
• Support data collation, monitoring and reporting to keep the home running smoothly
• Use a methodical and organised approach to help the team deliver the best possible care, We can only accept applications from individuals with the right to work in the UK.
• All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch.
• Strong administrative skills with confidence managing varied tasks
• Warm, approachable and committed to exceptional customer service
• Experience in a residential care or similar setting is desirable
• Clear and supportive communicator with a flexible approach
• Kind, respectful and passionate about supporting older people
  Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status.

We work closely with the Home Office in order to prevent illegal working.

Administrator Riverlee Residential and Nursing Home, Franklin Place, Greenwich, London, SE13 7QT £16.28 per hour 37.5 hours per week Inclusion is at the heart of Sanctuary Care We believe care is more than a job - it's a calling, and we'd love you to be part of it. We're excited to welcome an Administrator to our friendly team at Riverlee Residential and Nursing Home in Franklin Place, Greenwich, London, SE13 7QT. And with sector leading results showing our colleagues highly recommend Sanctuary Care as a great place to work, you'll be joining a culture that supports you to thrive, grow, and be recognised for the difference you make. We're proudly Investors in People Gold accredited and not-for-profit, which means every penny we make goes straight back into our people and our homes. Whether you've already found your calling or you're still discovering it, we'll support you every step of the way. From your first day to your dream role, we'll help you get there. When you join Sanctuary Care, you're joining an award-winning team where colleagues and residents truly matter. We're proud winners of the 2025 Nursing Times Award for Care of Older People and the 2025 Care Home Awards Best for Training and Development, and Outstanding Larger Care Home Group.
You deserve more than the basics. That's why, alongside 33 days' annual leave pro rata (including bank holidays), occupational sick pay linked to length of service, and a contributory pension, we've created a package to help you thrive:

• CQC/CI inspection bonus
• Health and wellbeing support - including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling
• Company-paid life insurance
• Enhanced parental leave arrangements and annual leave purchase scheme
• Company-funded training and ongoing career development opportunities
• Flexible working options and an inclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks
• Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements