Administrator

Saltus Partners LLP; Hereford; On-site; GBP 23,000 - 25,000; Full time

Benefits offered by this job

25 days holiday

Life assurance

Income protection

Pension

Flexible benefits platform

Job summary

A financial services company is seeking a motivated Administrator for their Hereford office. This role supports Independent Financial Advisers and involves tasks such as managing calls, assisting with mail, and ensuring smooth office operations. The ideal candidate should possess excellent communication skills, be organized, and have experience in an office environment. A salary of £23,000 to £25,000 is offered along with numerous benefits, including 25 days of holiday and life assurance.

Qualifications

• Excellent communication skills, both verbal and written.
• Experience within an office environment is essential.
• Desirable experience in Financial Services.

Responsibilities

• Answer and direct calls professionally.
• Assist with mail sorting and outgoing mail.
• Manage group mailbox and ensure emails are effectively managed.
• Order office supplies as necessary.
• Liaise with third-party providers and financial advisers.

Skills

Excellent communication skills

Team player

Microsoft Office knowledge

Organizational skills

Attention to detail

Job description

Hereford Office | Salary up to £25k DOE + excellent benefits

Introduction

We’re seeking a highly capable Administrator to join our growing team, supporting a nationwide network of Independent Financial Advisers within Abacus. In this key role, you’ll help deliver exceptional client outcomes by producing accurate, compliant, and thoroughly researched financial recommendations.

As part of the Saltus Group, Abacus specialises in supporting independent advisers through a highly resourced, collaborative model, allowing them to focus on providing outstanding advice and service to their clients. The structure provides advisers with the tools, systems, compliance support, and back‑office assistance needed to run efficient, successful practices without compromising independence.

What does this role look like?

• Answering and directing calls that come in on the main line in a professional manner
• Assisting with Post Sorting duties, ensuring the correct action is taken for each type of post
• Managing the Group Mailbox, ensuring emails are effectively managed and forwarded onto the correct location
• Assisting with outgoing mail
• Assisting with various facilities functions, enabling the smooth running of the office
• Managing stationery requests and ordering office supplies as necessary
• Liaising with third‑party providers and financial advisers
• Assisting with meeting booking

What sort of person are we looking for?

• Excellent communication skills, both verbal and written
• Be a good team player
• Good working knowledge of Microsoft Office
• Have a positive “can do” attitude
• Be well organised and reliable
• Happy to help clients and advisers with queries
• Manage adviser and client expectations efficiently
• Strong attention to detail
• Experience within an office environment essential
• Experience within Financial Services is desirable

Where will I be working?

We are looking for someone to be based from our Hereford office 5 days a week and work between the hours of 09.00 – 17.00.

What benefits do I get when working for Saltus?

The salary is between £23,000 – £25,000 per year depending on experience, alongside 25 days’ holiday (plus bank holidays plus a birthday off), life assurance, income protection, a pension, and access to our flexible benefits platform. You will also experience our culture, which we live and breathe ensuring Saltus is a fantastic place to work for every single one of our 500+ people.