Administrator

Tradewind Recruitment LTD.; Greater London; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Professional environment

Recruitment support

Job summary

Tradewind Recruitment LTD. is seeking an Experienced Administrator to join a professional school environment in Richmond upon Thames.

The role involves high-quality administrative and front-of-house support across the school, handling inquiries, maintaining records, and assisting staff and students. The successful candidate will be highly organised, with proven administration experience and excellent communication skills.

Qualifications

• Proven previous experience in an administrative role.
• Strong and demonstrable customer service experience.
• Outstanding verbal and written communication skills.
• Excellent organisational and time-management skills.
• High attention to detail and accuracy.
• Confident telephone and email manner.
• Professional, approachable and able to communicate with a wide range of people.

Responsibilities

• Managing day-to-day administrative duties efficiently and accurately.
• Responding to enquiries professionally and promptly.
• Providing excellent customer service to parents, students, staff and visitors.
• Answering telephone calls and responding to emails.
• Maintaining accurate records and updating school systems.
• Preparing documents, correspondence and reports.
• Organising information and maintaining filing systems.
• Supporting staff with general administrative requirements.
• Dealing confidently with a range of queries and directing them appropriately.
• Maintaining confidentiality and following school procedures.
• Providing a professional and welcoming front-of-house service when required.

Skills

Administrative experience

Customer service

Communication skills

Organisation

Attention to detail

Telephone & email etiquette

MS Office

Tools

Microsoft Office

Job description

Experienced Administrator - Full Time

Are you an experienced Administrator with excellent customer service skills and outstanding communication?

Tradewind Recruitment is currently recruiting for an Experienced Administrator to join a professional school environment in Richmond upon Thames.

This is a full-time position, working 5 days per week, and is suited to a highly organised and professional individual who has a proven background in administration and is confident dealing with staff, students, parents and external contacts.

The Role

The successful candidate will provide a high standard of administrative and customer-facing support across the school. The role will include:

• Managing day-to-day administrative duties efficiently and accurately
• Responding to enquiries professionally and promptly
• Providing excellent customer service to parents, students, staff and visitors
• Answering telephone calls and responding to emails
• Maintaining accurate records and updating school systems
• Preparing documents, correspondence and reports
• Organising information and maintaining effective filing systems
• Supporting staff with general administrative requirements
• Dealing confidently with a range of queries and directing them appropriately
• Maintaining confidentiality and following school procedures
• Providing a professional and welcoming front-of-house service when required

Essential Requirements

Candidates will only be considered if they meet the following requirements:

• Proven previous experience in an administrative role
• Strong and demonstrable customer service experience
• Outstanding verbal and written communication skills
• Excellent organisational and time-management skills
• High attention to detail and accuracy
• Confident telephone and email manner
• Professional, approachable and able to communicate effectively with a wide range of people
• Ability to prioritise a busy workload and meet deadlines
• Confident using Microsoft Office and standard administrative systems
• Ability to work independently while also contributing effectively to a wider team
• Previous experience working within a school, education, public sector or similarly professional environment would be advantageous
• Experience using SIMS and/or Arbor would be advantageous

Please note: candidates without previous relevant administration experience will not be considered for this position.

Working Hours

5 days per week

Full-time

Ongoing opportunity

School-based position in Richmond upon Thames

Benefits

Full-time, ongoing opportunity

Competitive salary/rate

Work within a professional school environment

Dedicated support from your recruitment consultant

Opportunity to develop your experience within education

Potential for a long-term position

Essential Documents / Eligibility

To be considered for the role through Tradewind Recruitment, candidates will need to provide:

• An up-to-date CV demonstrating relevant administrative experience
• Proof of Right to Work in the UK
• Two suitable professional references
• Relevant identification documents
• Evidence of relevant qualifications or training, where applicable
• Any required safeguarding documentation or checks
• Additional checks may be required depending on the school's requirements and the successful candidate's circumstances