Administrator

Travail Employment Group; Gloucester; On-site; GBP 23,400 - 28,600; Full time

Benefits offered by this job

25 days holiday

35-hour working week

Early Friday finish 1:30pm

Pension

Parking

Job summary

Travail Employment Group is seeking a highly organised Administrator to join our Bristol-based team on a permanent, full-time basis. This role will act as the first point of contact for customers and candidates and provide essential administrative support to keep the office running smoothly.

You will process timesheets, support compliance activities, create internal materials using Canva, manage data entry and records, and assist with diary management in a busy office.

Qualifications

• Strong administrative and organisational skills.
• Excellent written and verbal communication.
• Good attention to detail and accuracy.
• Confident using IT systems, including Microsoft Office.
• Ability to manage multiple tasks and prioritise workload.

Responsibilities

• Act as the first point of contact for customers, clients and visitors.
• Handle calls and emails professionally and respond promptly.
• Maintain accurate records and update internal systems.
• Process weekly and monthly timesheets and chase discrepancies.
• Assist with general compliance activities and document management.
• Create and update documents and basic marketing materials using Canva.
• Support diary management, meeting coordination, and office organisation.

Skills

Administrative skills

Communication skills

Attention to detail

Microsoft Office

Multi-tasking

Tools

Canva

Job description

Administrator

26,000 per annum, Permanent, Full-time 35 hours per week, BS32 Bradly Stoke, Bristol, Holidays, Pension, Parking plus more

We are seeking a highly organised and proactive Administrator to join our Bristol-based team on a permanent basis. This is a key role within the business, providing essential administrative support while acting as the first point of contact for customers and candidates.

The successful candidate will play an important part in ensuring the smooth day‑to‑day running of the office, supporting compliance processes, processing timesheets, and creating internal and external materials using Canva. This role would suit someone who enjoys variety, takes pride in accuracy, and thrives in a customer‑facing environment.

Key Responsibilities

Customer Service & Communication

• Act as the first point of contact for customers, clients, and visitors on the telephone
• Handle incoming calls and emails in a professional and friendly manner
• Respond to enquiries promptly or direct them to the appropriate team member
• Maintain a positive and professional company image at all times

Administrative Support

• Provide comprehensive administrative support to the wider team
• Manage data entry, filing, scanning, and document control
• Maintain accurate records and update internal systems as required
• Support diary management, meeting coordination, and general office organisation

Time sheet Processing

• Accurately process weekly and monthly timesheets
• Chase missing or incorrect information where necessary
• Ensure timesheets are completed in line with internal deadlines
• Liaise with relevant departments to resolve any discrepancies

Compliance Support

• Assist with general compliance activities, ensuring records are accurate and up to date
• Support audits and internal checks as required
• Maintain confidentiality and adhere to company policies and procedures
• Ensure documentation is stored and managed in line with compliance standards

Canva & Document Creation

• Create and update documents, presentations, and basic marketing materials using Canva
• Ensure branding and formatting are consistent and professional
• Support internal communications and documentation updates

Skills, Knowledge & Experience

Essential

• Strong administrative and organisational skills
• Excellent written and verbal communication skills
• Good attention to detail and a high level of accuracy
• Confident using IT systems, including Microsoft Office
• Ability to manage multiple tasks and prioritise workload effectively

Desirable

• Previous experience in an office administration or similar role
• Experience using Canva
• Exposure to compliance‑related tasks or regulated environments

Personal Attributes

• Professional, approachable, and customer‑focused
• Reliable and dependable with a strong work ethic
• Proactive and willing to learn
• Able to work independently as well as part of a team

What We Offer

• Competitive salary of 26,000 per annum
• 25 days holiday plus bank holidays, rising to 30 days holiday + Bank holiday's
• 35-hour working week with an early 1:30pm finish on Fridays
• Supportive and friendly working environment
• Opportunity to develop administrative and compliance skills

Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy. Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion.