Administrator

NHS Professionals; Canterbury; On-site; GBP 24,000 - 26,000; Full time

Benefits offered by this job

Competitive pay rates

24/7 support

Multi locational

My Bank portal

Training and development

Pension scheme

Job summary

NHS Professionals in Canterbury is seeking a proactive Administrator to support the Early Intervention in Psychosis Service. You will handle general admin tasks, diary management and front-line contact with service users and stakeholders.

This temporary role is 37.5 hours per week, based at the Eastern and Coastal Area Offices, Canterbury. Band 3 pay (£12.75/hour) with opportunities to develop administrative skills within the Trust.

Qualifications

• Must have administrative experience.
• Ability to manage diaries, typing, data entry.
• Excellent communication skills.

Responsibilities

• Provide flexible support to teams and handle front-line contact with clients and colleagues.
• Type letters and manage diary for our Consultant Psychiatrists.
• Data inputting, filing, ordering supplies, and reception duties including phone.
• Prepare documents and correspondence from dictation or notes.
• Arrange meetings, book rooms, and greet visitors.
• Process confidential information and maintain safety/compliance.

Skills

Administrative experience

Job description

Job Description

NHSP ID: 89862

Job Title: Administrator

Department: Early Intervention in Psychosis Service, East Directorate

Duration: This is a temporary role, and it is currently due to last until roughly 3 months

Location: Eastern and Coastal Area Offices, Littlebourne Road, Canterbury, CT1 1AZ

Working Pattern: 37.5 hours per week, Mon - Fri, 9am - 5pm

Pay Banding: Band 3 - £12.75 per hour

Trust: Kent and Medway Mental Health NHS Trust

The postholder must have the following experience:

Administrative experience

Job Summary and Responsibilities

As an Administrator you will provide a flexible resource to support teams in the provision of services to include organisation of work for self and may have front line contact with service users, carers, the general public or other external stakeholders, as well as internal colleagues. Administrators support one or more team(s). The focus of these posts may be on a variety of tasks including volume typing mainly from digital dictation, booking appointments, data inputting, copying, filing, ordering of supplies, reception duties, including answering the telephone. Scope will vary with each post depending on service needs. You will also contribute to service improvements and help us live our values every day.

Responsibilities include:

• Distribution of communications to service users and carers including letters, leaflets, questionnaires and other correspondence.
• Ensure standards are adhered to in terms of all communications and time scales.
• Minuting professional's meetings and internal meetings.
• Type letters and manage diary for our Consultant Psychiatrists.
• Work from our Administration mailbox completing a variety of tasks as they are requested.
• Be compassionate and empathetic to enable you to diffuse situations when presented with an anxious client or call for assistance as required.
• Making calls as necessary e.g. to re-arrange appointments and apologising for changes initiated by the Trust where these are necessary.
• Booking rooms using internal room booking system.
• Daily opening of post and distribution.
• Data entry e.g. inputting of information such as new referrals and updating of progress notes, results of tests or questionnaires.
• Checks relevant systems, e.g. Rio for clinic appointment lists.
• Photocopying, scanning, uploading information.
• Preparation of variety of documents and correspondence from digital dictation or notes.
• Printing information in spreadsheet or report format as required.
• Process confidential information.
• Laminating of posters or reports and binding as appropriate.
• Booking of appointments, arranging meetings and events.
• Your role may involve greeting service users, carers, relatives or visitors, alerting healthcare professional.
• Ordering of stationery and other supplies.
• Booking interpreters
• Reporting health & safety hazards.
• Minimise the Trust's environmental impact by recycling wherever possible, switching off lights, computer monitors and equipment when not in use. Minimising water usage and reporting faults promptly.
• Complete required statutory and mandatory training.

As a member of NHS Professionals, you have fantastic benefits:

• Competitive pay rates - work this week, get paid next week
• Essential support when you need it- 24/7 365 days - call us anytime
• Multi locational - work across neighbouring Trusts
• Manage your shifts and timesheets on the go - access your “My Bank” shift portal anywhere, anytime online or through your smartphone
• Varied working options to suit your lifestyle - access to the Bank gives you options of ad hoc shifts or longer-term placements
• Training and development opportunities - Keep up with the essentials and more
• Build holiday allowance for every shift you work - your work life balance is important to us
• Stakeholder pension scheme available - a flexible future for you and yours

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

As an equal opportunities' organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender re-assignement, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

This role may require you to show evidence of vocational level 3 qualification or at least 2 years relevant experience.

Work Location: In person