Administrator

Oxford Health NHS Foundation Trust; Aylesbury; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Competitive pay rates

24/7 365 days support

Multi locational

Bank shift portal access (My Bank)

Flexible shifts

Training and development opportunities

Holiday allowance accrual

Stakeholder pension scheme

Job summary

NHS Professionals provides flexible bank shifting across England to support Buckinghamshire CAMHS Teams. The role focuses on timely administrative support, data input, and processing referrals with strong IT skills and Excel proficiency.

You will handle calls, distribute documents, and perform general office duties while upholding safeguarding and NHS values. Bank shifts offer development and varied experience across wards and trusts.

Qualifications

• High level IT skills to produce quality documentation.
• Excellent communication with patients and healthcare providers.
• Reliable, organised, detail-oriented with interpersonal skills.
• Strong administration skills and proficiency in Microsoft Office.
• Experience with NHS systems and data input is a plus.

Responsibilities

• Provide timely administrative service to the SPA and track referrals.
• Input and maintain database information, collate data as required.
• Assist the business manager in developing and testing new processes.
• Take and record telephone calls and messages accurately.
• Type and distribute correspondence and other documents.
• Undertake filing, photocopying and general office duties.
• Safeguard and promote welfare of children, young people and vulnerable adults.

Skills

IT skills

Communication skills

Attention to detail

Administration

Microsoft Office

Education

Vocational Level 3

Tools

Excel

Outlook

MS Teams

Job description

• Provide a timely administrative service to the Single Point of Access, supporting to ensure that all referrals are tracked through to allocation and/or providing administrative support to the referral process.
• Be responsible for data input and maintaining database information, collating, maintaining, and providing data as required, operating new and existing IT systems and software.
• Assist the business manager in the development, testing and implementation of new processes and systems as required.
• Take and record telephone calls and messages accurately and respond to queries appropriately.
• Accurately type and distribute correspondence and other documents as required.
• Undertake filing, photocopying and general office duties.
• Safeguard and promote the welfare of children, young people and vulnerable adults in line with the Trust's values.

This role is working for the Buckinghamshire CAMHS Teams. You will gather and input data from new referrals in order to support SPA to continue to deliver and improve this care. The team receives, at times, a high volume of requests and referrals, so a successful candidate will be solution-focused, calm, kind and responsible, have excellent written and verbal communication skills, with strong IT skills, particularly in Excel, Outlook and MS Teams, This role may require you to show evidence of vocational level 3 qualification or at least 2 years relevant experience.

You’ll learn the following whilst working at the trust:

1. An in depth understanding of the roles and responsibilities involved in working within the NHS
2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times
3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

You’ll have the following skills/experience:

• High level of IT skills to produce quality documentation
• Excellent communication when speaking to patients and healthcare providers
• Reliable and organised paying attention to detail, with excellent interpersonal skills
• Strong administration skills
• Microsoft office knowledge, By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

• Competitive pay rates- work this week, get paid next week
• Essential support when you need it- 24/7 365 days- call us anytime
• Multi locational- work across neighbouring Trusts
• Manage your shifts and timesheets on the go- access your "My Bank" shift portal anywhere, anytime online or through your smartphone
• Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements
• Training and development opportunities- Keep up with the essentials and more
• Build holiday allowance for every shift you work- your work life balance is important to us
• Stakeholder pension scheme available- a flexible future for you and yours

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.