Administrative Team Leader - Chelmsford

Adecco; Essex; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Full training provided

Temporary to permanent opportunity

Long-term potential

Job summary

Adecco is seeking an Administrator Team Lead (Temporary to Permanent) in Essex to lead a small team and ensure the smooth running of a busy service. You will coordinate patient administration, assist clinicians, and uphold high service standards.

Key duties include handling referrals, booking appointments, managing calls, updating records across systems, and supporting the team with a calm, professional approach. Full training is provided with a long-term growth path.

Qualifications

• Strong administration experience in a busy environment.
• Confident communicator able to engage with people at all levels.
• Calm and professional under pressure.
• Approachable, personable and positive attitude.
• Excellent organisational and time management skills.
• Strong attention to detail and accuracy.
• Good IT skills, including Microsoft Office; full training provided.

Responsibilities

• Supporting the full patient journey from referral through to discharge.
• Managing patient calls and responding to queries from patients, therapists and other stakeholders.
• Booking appointments and ensuring all systems are updated accurately.
• Typing and formatting clinical assessment letters.
• Maintaining and updating patient records across multiple internal systems.
• Logging and processing new referrals efficiently.
• Managing shared inbox queries and resolving issues in a timely manner.
• Coordinating consultant and therapy diaries across systems and Outlook.
• Welcoming and assisting visitors on site in a professional manner.

Skills

Administration

Communication

Leadership

Time management

Attention to detail

IT skills

Team player

Tools

Microsoft Office

Job description

Administrator Team Lead (Temporary to Permanent)

13.12 per hour Monday - Friday, 9am - 5pm

We are looking for a confident and organised Administrator Team Lead to join a busy and supportive environment. This is an exciting opportunity for someone who thrives in a fast-paced setting, enjoys leading a small team, and is passionate about delivering excellent service.

You will play a key role in ensuring the smooth day-to-day running of the service, supporting both patients and clinicians while managing a variety of administrative processes.

What You'll Be Doing

• Supporting the full patient journey from referral through to discharge
• Managing patient calls and responding to queries from patients, therapists, and other stakeholders
• Booking appointments and ensuring all systems are updated accurately
• Typing and formatting clinical assessment letters
• Maintaining and updating patient records across multiple internal systems
• Logging and processing new referrals efficiently
• Managing shared inbox queries and resolving issues in a timely manner
• Coordinating consultant and therapy diaries across systems and Outlook
• Welcoming and assisting visitors on site in a professional manner

Team Leadership

• Managing and supporting a small team of 2 administrators
• Providing guidance, oversight, and day-to-day support
• Helping to develop and grow the confidence of a newer team
• Creating a positive, collaborative working environment

What We're Looking For

• Strong administration experience within a busy environment
• Confident communicator, able to engage with people at all levels
• Calm and professional under pressure
• Approachable, personable, and positive attitude
• Excellent organisational and time management skills
• Strong attention to detail and accuracy
• Good IT skills, including Microsoft Office (full training on systems will be provided)
• A supportive and proactive team player with leadership capability

Additional Information

• Full training provided, with a structured handover
• Temporary to permanent opportunity with long-term potential
• Working hours: Monday to Friday, 9:00am - 5:00pm

This is a fantastic opportunity to step into a varied role where you can make a real impact, support a growing team, and develop your leadership skills in a rewarding environment.