Practice Administrator

Midwinter Physiotherapy Ltd; Evesham; Hybrid; GBP 27,000 - 30,000; Part time

Benefits offered by this job

Hybrid work options

Career development opportunities

Job summary

Midwinter Physiotherapy Ltd is seeking an administrator with a strong eye for detail and a passion for delivering exceptional customer care. The role combines data reporting, diary coordination, and support for growth initiatives across marketing, HR, and operations.

Based in Evesham with services across the region, you will work closely with our administrator to maintain systems, manage enquiries, and drive business performance.

Qualifications

• An eye for detail and accuracy in all tasks.
• Excellent customer service and communication skills.
• Data-driven mindset with ability to use data to inform decisions.
• Experience with social media content creation and supporting campaigns.
• Able to learn new IT systems quickly and adapt to new tools.
• Comfort with spreadsheets and data analysis in Excel/Google Sheets.

Responsibilities

• Manage enquiries, inbox and client communications.
• Coordinate diaries, appointments and clinician capacity.
• Support the client journey from enquiry to discharge.
• Produce reports and track KPIs to support business performance.
• Coordinate marketing activity and social media.
• HR administration support including recruitment tasks.
• Coordinate sites, venues and community services.
• Maintain systems, documentation and compliance.
• Support projects and business development.
• Be a proactive problem solver and organiser.

Skills

Eye for detail

Outstanding customer care

Data driven

Social media & marketing

Learns new IT systems

Spreadsheets

Tools

Excel

Google Sheets

Job description

A key role today. A leadership opportunity tomorrow.

You'll be working alongside our established Administrator, Maxine, in a collaborative and supportive team.

We're looking for someone who

An eye for detail - Nothing slips through the cracks.

Outstanding customer care - You love helping people and creating great experiences.

Data driven - Confident using data to inform decisions and improve outcomes.

Social media & marketing skills - Comfortable creating content and supporting campaigns.

Learns new IT systems quickly - Adaptable and eager to embrace new technology.

Great with spreadsheets - Confident in Excel or Google Sheets and enjoys working with data.

The role

What you'll be doing

A varied role at the heart of everything we do.

Manage enquiries, inbox and client communications

Coordinate diaries, appointments and clinician capacity

Support the client journey from enquiry to discharge

Produce reports, track KPIs and support business performance

Coordinate marketing activity and social media

Recruitment and HR administration support

Coordinate sites, venues and community services

Maintain systems, documentation and compliance

Support projects and business development

Be a problem solver, organiser and someone who gets things done

People are at the heart of everything we do

What this role offers.

Wonderful team

Be part of a close-knit, supportive and motivated team who genuinely care about making a difference.

Based in Evesham

Our main base is in Evesham, with services across Gloucestershire, Worcestershire and beyond.

Work from home and on site - including our Evesham base and other community locations.

Grow your career

For the right motivated candidate, this role offers genuine opportunities for growth, development and progression as we continue to expand.

£27,300 - £30,000 FTE. Pro rata based on 30 hours per week. Salary will be dependent on experience, skills and suitability for the role.

Interested?

Together we can achieve amazing things.