Administrative Support Specialist

JR United Kingdom; Warrington; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the sports betting sector seeks an Administrative Support Specialist for its Warrington office. The role focuses on supporting customers and operations, ideal for candidates with extensive administrative experience in the betting industry. Responsibilities include managing customer records, contract administration, and ensuring services align with contractual agreements.

Qualifications

• Extensive experience in a similar administrative role.
• Experience in the betting industry.
• Proficiency in Microsoft Office at Level II (Intermediate).

Responsibilities

• Maintain accurate customer records including contact details.
• Manage contract and billing administration using SAGE.
• Reconcile and update records in CRM.

Skills

Attention to detail

Workload prioritization

Analytical thinking

Education

At least 5 GCSEs including English and Maths

Tools

Microsoft Office

Job description

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Administrative Support Specialist, Warrington, Cheshire

Client: BettingJobs

Location: Warrington, Cheshire

Job Category: Other

EU work permit required: Yes

Job Views:

3

Posted:

31.05.2025

Expiry Date:

15.07.2025

Job Description:

BettingJobs is seeking an Administrative Support Specialist for an innovative sports betting company in their Warrington office. The role involves providing support to customers, providers, and the operations team, helping the team meet targets.

This position is suitable for an experienced administrative professional with a background in sports betting and gaming.

Responsibilities:

• Maintain accurate customer records, including contact details for communications, updates, and decommissioning customers.
• Manage contract and billing administration using SAGE and other systems to process requests accurately and promptly.
• Handle service activations, decommissioning, and stock issues/returns for customers.
• Reconcile and update records in CRM.
• Prepare data for customer mailings, process mail merges, and respond to responses.
• Record notes from weekly team meetings, distribute to attendees, and store securely.
• Produce control reports and investigate anomalies.
• Ensure services are provided as per contracts and revenue is recognized correctly.

Requirements:

• Extensive experience in a similar administrative role.
• Experience in the betting industry.
• Active participation in cross-functional operational teams.
• Experience in a B2B environment.
• At least 5 GCSEs including English and Maths.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Visio) at Level II (Intermediate).
• High attention to detail.
• Effective workload prioritization and management skills.
• Logical thinking with the ability to analyze cause and effect.