Administrative Support Officer — EHCP & Tribunals (Contract)

The Methodist Church in Britain; Nacton; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

System training on Liquid Logic

Job summary

Suffolk County Council is seeking three temporary Business Support Officer positions, recruited via Opus People Solutions. The roles involve preparing tribunal bundles, supporting EHCP processes, managing a high-volume inbox, and general admin across Children’s Services.

Applicants should have prior admin experience, be able to handle sensitive information, and pass a DBS check. Fixed weekday daytime hours and potential extension are offered.

Qualifications

• Proven administrative or office-based experience.
• Experience maintaining databases, spreadsheets and electronic records.
• Experience handling confidential and sensitive information.
• DBS check required and compliance screening.

Responsibilities

• Preparing and collating tribunal bundles and supporting documentation.
• Providing administrative support for EHCP processes.
• Monitoring deadlines and ensuring documents are processed within timescales.
• Managing and responding to a high-volume shared inbox.
• Updating and maintaining accurate records, spreadsheets, databases and case information.
• Liaising with internal teams and stakeholders to gather information.
• Handling confidential information in line with data protection requirements.
• Processing incoming emails and correspondence.
• Sending confidential documentation to internal and external stakeholders.
• Supporting annual review processes and monitoring workflows.
• Processing information accurately and efficiently, recording it correctly.
• Providing general administrative support to the wider team, including data entry and document preparation.

Skills

Organisational skills

Attention to detail

MS Office (Outlook, Word, Excel)

Written and verbal communication

Ability to meet deadlines

Tools

Liquid Logic

Job description

Suffolk County Council is seeking three temporary Business Support Officer positions, recruited via Opus People Solutions. The roles involve preparing tribunal bundles, supporting EHCP processes, managing a high-volume inbox, and general admin across Children’s Services.

Applicants should have prior admin experience, be able to handle sensitive information, and pass a DBS check. Fixed weekday daytime hours and potential extension are offered.