Administrative Staff - Engineer Route Scheduler

LONDON CITY FIRE (UK) LIMITED; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a proactive Administrative Staff – Engineer Route Scheduler to enhance their operational efficiency. In this dynamic role, you will coordinate service and installation visits, ensuring seamless communication between engineering teams and clients. Your organisational skills will be pivotal in managing complex schedules and supporting various administrative tasks. Join a collaborative environment where your contributions will directly impact customer satisfaction and operational success. If you thrive in a fast-paced setting and are passionate about providing exceptional support, this opportunity is perfect for you.

Benefits

Collaborative Team Environment

Ongoing Training and Development

Social Events

Career Progression Opportunities

Qualifications

• Experience in scheduling and coordination roles is essential.
• Strong planning and organisational skills with attention to detail.

Responsibilities

• Manage engineers’ daily routes for efficiency and revenue.
• Handle documentation and liaise with clients effectively.

Skills

Organisational Skills

Communication Skills

Microsoft Office Proficiency

Multitasking

Attention to Detail

Education

Previous Experience in Scheduling or Administrative Role

Tools

Microsoft Office

Job description

1 week ago Be among the first 25 applicants

Job Title: Administrative Staff – Engineer Route Scheduler

Location: Battersea, London, SW8

Type: Full-Time

Reports To: Operations Manager

About the Role:

We are looking for an organised and proactive Administrative Staff – Engineer Route Scheduler to join our dynamic team. In this key role, you will coordinate and schedule service, installation, and call-out visits across our engineering teams, while also providing administrative support. You’ll be central to ensuring smooth day-to-day operations, effective communication, and high levels of customer satisfaction.

This position requires someone who is confident, detail-oriented, and capable of multitasking in a fast-paced environment. You’ll need to manage complex schedules, handle documentation, liaise with clients, and support internal teams with a wide range of tasks.

Key Responsibilities:

• Plan and manage engineers’ daily routes for maximum efficiency and revenue
• Communicate scheduling updates and changes to engineers promptly
• Raise, manage, and adjust job bookings accurately and efficiently
• Handle any ad hoc tasks related to scheduling and routing

Administrative Tasks

• Raise and follow up on quotes
• Create and distribute job sheets with all necessary details
• Communicate professionally with clients, suppliers, and service providers
• Respond to emails and phone inquiries in a timely and helpful manner
• Take accurate messages and ensure effective follow-up

General Administrative Assistance

• Perform data entry and maintain accurate records and databases
• Ensure timely and well-organised administrative support across the office

Supply Management

• Monitor and manage the engineer material stock
• Ensure availability and replenishment of necessary materials

What We’re Looking For:

• Previous experience in a scheduling, coordination, or administrative role
• Strong planning and organisational skills with attention to detail
• Excellent written and verbal communication skills
• Ability to work independently and manage multiple priorities
• Proficient in Microsoft Office and other standard business software
• Confident, professional, and customer-focused approach

What We Offer:

• A collaborative and supportive team environment
• Opportunity to work in a growing company with potential for progression
• Ongoing training and development
• 2 Socials events per year

How to Apply:

If you're a strong multitasker who thrives on staying organised and enjoys supporting both engineering and office teams, we’d love to hear from you.

Please send your CV and a short cover letter to [e-mail]

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

• Industries

  Public Safety

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