Administrative Specialist

DSV Road GmbH; Greater London; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Enhanced Annual Leave

Salary Sacrifice Car Scheme

Salary Sacrifice Cycle Scheme

Wellbeing support apps

LifeWorks discounts

Life Insurance

Job summary

DSV is seeking an Administration Specialist for the Fairs & Events team at ExCeL London. The role covers day-to-day admin, order processing, invoicing, sales administration and office management while occasionally supporting events on-site with direct customer contact.

Based in London, you will collaborate with operations and business development teams, potentially travelling to events. A customer-service background and strong IT skills are essential for success.

Qualifications

• Experience in customer service essential.
• Understanding of warehouse and logistics operations essential.
• Proven ability to provide excellent customer service.
• Excellent communication, organisation and time management skills.
• Good attention to detail and problem solving.
• IT literacy in Microsoft Office.

Responsibilities

• Day-to-day administrative duties including order processing, invoicing, cost allocation and assisting with card payments/credit control.
• Sales administration and service marketing support.
• Assistance with office management.
• Work on site at some events to support the operations team with administration duties (direct customer facing).

Skills

Customer Service

Logistics knowledge

Communication

Time management

Attention to detail

Microsoft Office

Job description

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

At DSV we're building the world's leading logistics and transport network. With this exciting growth comes opportunity - and we're looking for new talent to join us.

Administration Specialist – Fairs & Events

ExCeL London

Monday - Friday (37.5 hours per week)

DSV are recruiting for an Administration Specialist to work with our Fairs & Events team based at ExCeL London. This role will provide support to our operations and business development teams. It may also include travelling to some events to support the teams directly.

What will you be doing?

• Day to day responsibility for general administrative duties including:
• Order processing including invoicing, cost allocation plus assistance with card payments / credit control
• Sales administration & service marketing
• Assistance with office management
• Work on site at some events to support the operations team with administration duties (direct customer facing)

About You

• Previous experience of working in a Customer Service role is essential
• Possess an understanding of warehouse and logistic operations - essential
• You must be a committed player with a proven ability to provide an enhanced service to customers
• Excellent communication, organisation and time management skills
• Good attention to detail and effective problem solving
• IT Literate in Microsoft Office

What can we offer you?

Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries.

In addition, we can offer access to a selection of employee benefits, such as:

• Enhanced Annual Leave Entitlement from your start, which increases with length of service.
• Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars
• Salary Sacrifice Cycle Scheme
• WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.
• LifeWorks app for access to cashback and discounts on high street and online brands.
• Life Insurance and which includes access to expert probate support.

Please be aware that all successful candidates will undergo necessary right-to-work checks and certain sites require 5-years' worth of referencing and criminal record checks.

We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.