Administrative Officer - Decision Enablement Services - Belfast

Virtual Bridges; Belfast; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking an Administrative Officer for their Decision Enablement Services in Belfast. This temporary position offers a hybrid working model, allowing you to balance office and remote work. In this role, you'll support asylum interview processes, manage case triaging, and ensure compliance with policies. Ideal candidates will possess strong organizational skills and a good command of English, with the ability to work flexibly. This is a fantastic opportunity to make a meaningful impact while developing your administrative skills in a supportive environment.

Qualifications

• Must hold a valid UK passport and have resided in the UK for over 5 years.
• Good command of English and flexibility in roles and responsibilities.

Responsibilities

• Support decision enablement services related to asylum interview processes.
• Assist with arranging interviews for asylum applicants to increase volume.
• Ensure compliance with procedures and policies.

Skills

MS Outlook

MS Word

MS Excel

English Language

Flexibility in roles

Job description

Administrative Officer - Decision Enablement Services - Belfast

Join to apply for the Administrative Officer - Decision Enablement Services - Belfast role at Virtual Bridges.

This is a temporary, 6-month contract with the possibility of extension, based in Belfast with a hybrid working model (60% office, 40% WFH). The hourly rate is £13.85.

Location & Working Hours

Location: Drumkeen House, 1 Drumkeen Complex, Upper Galwally, Belfast BT8 6TB

Work Schedule: 5 days per week, 7.24 hours per day, core hours 10:00-15:00, between 08:00 and 18:00. Working days must not start before 07:00 or end after 19:00.

Responsibilities

• Support decision enablement services related to asylum interview processes, including case triaging, booking interviews, handling correspondence, checking paperwork, escorting applicants, and reporting.
• Assist with end-to-end process of arranging interviews for asylum applicants, contributing to increased interview volume.
• Support and ensure compliance with procedures and policies.
• Meet and greet face-to-face, requiring confidence and activity, as this role involves being on your feet for most of the day.

Training & Clearance

Four weeks of hybrid training for all roles except Meet and Greet, which requires full office-based health & safety training. Clearance level includes Basic DBS and CTC; SC clearance is acceptable.

Candidate Requirements

• Must hold a valid UK passport and have resided in the UK for over 5 years; periods outside the UK exceeding 6 months in the last 5 years are not accepted.
• Ability to use MS Outlook, Word, and Excel; good command of English; flexibility in roles and responsibilities.

Additional Information

Brook Street supports the Armed Forces Covenant and guarantees interviews for veterans and military spouses/partners meeting the criteria. We encourage applicants with disabilities or military backgrounds to reach out via our website. We prioritize high-volume military candidate groups for interviews.

Employment Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industry: Administrative and Support Services