Administrative Officer - Decision Enablement Services - Belfast

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Administrative Officer - Decision Enablement Services - Belfast, Belfast

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Client:

Brook Street NMR

Location:

Belfast, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

b1886ec33c11

Job Views:

3

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Location: Drumkeen House 1 Drumkeen Complex Upper Galwally Belfast BT8 6TB
Based: (Hybrid 60% office, 40% WFH)
Hourly rate: £13.85
Working Days/Hours: Require office attendance 5 days per week, 7.24 hrs per day, with core hours of 1000 - 1500. Work hours between 08:00 and 18:00, not starting before 0700 or ending after 1900.
Contract: Temporary, 6 months with potential extension based on business needs.
Brook Street, in partnership with the Home Office, offers an opportunity as a document handler.
Experience Needed/Desired:

• Ability to use MS Outlook, good command of English, follow directions, and be flexible in role and responsibilities.
• Proficiency in MS Word and Excel.

Responsibilities include:
Decision Enablement Services handle the end-to-end process of arranging interviews for asylum applicants. Responsibilities include triaging cases, booking interviews, handling correspondence, checking paperwork, escorting applicants, and reporting. Training will be provided for specific workstreams, and roles are managed according to Home Office HR policies.
Training:
4 weeks hybrid training for all roles except Meet and Greet, which will be office-based with full H&S training.
Security Clearance: Basic DBS + CTC (Counter Terrorism Clearance). Candidates with SC clearance are also accepted.
Role-specific requirements:
Candidates must hold a valid passport and have resided in the UK for over 5 years. Periods outside the UK exceeding 6 months in the last 5 years are not accepted. The role requires security clearance to be processed upon successful application.

Brook Street supports the Armed Forces Covenant and guarantees interviews for veterans or military spouses/partners who meet all essential criteria. As a Disability Confident Leader and Gold Award holder from the Defence Employer Recognition Scheme, Brook Street offers guaranteed interviews for eligible candidates. If you identify as a candidate with a disability or as a veteran/spouse/partner of military personnel and meet the criteria, please register your interest via the Brook Street website. We are committed to engaging with you and prioritizing candidates from ex-military groups when volume is high.