Administrative & Donor Relations Officer

Human Appeal; Cheadle; Presencial; GBP 22 000 - 32 000; Tempo integral

Resumo da oferta

Human Appeal invites applications for an Admin and Business Support Officer based at Cheadle, Manchester. The role acts as a focal point for department needs, ensuring smooth day-to-day operations, reception, mail, and confidential executive support while overseeing budgeting and financial monitoring on an ad hoc basis.

The successful candidate will manage donor communications, maintain admin procedures, and provide comprehensive customer service ensuring a professional public image for the

Qualificações

• Certificate or diploma in administration or business or equivalent.
• GCSE Maths and English with college level education.
• 6-12 months experience in similar role.
• Computer literate and competent with Microsoft Office.
• Excellent written/spoken English.

Responsabilidades

• Liaise with donors by phone and email to maximise income opportunities.
• Log and address donor complaints in line with ISO quality standards.
• Provide front-end and back-end office support for stakeholders.
• Maintain admin procedures and update records securely and accurately.
• Post management: handle confidential information and dispatch.
• Maintain health and safety standards; report hazards and incidents.
• Provide secretarial support: meetings, minutes, filing, and communications.
• Maintain stock levels of office supplies for business continuity.
• Support project-related work with documentation and reports.

Conhecimentos

Customer service

Communication

Microsoft Office

Record keeping

Reception

Formação académica

Certificate or diploma in administration or business

GCSE Maths and English

Ferramentas

DMS

AMS

Post/records systems

Descrição da oferta de emprego

Human Appeal invites applications for an Admin and Business Support Officer based at Cheadle, Manchester. The role acts as a focal point for department needs, ensuring smooth day-to-day operations, reception, mail, and confidential executive support while overseeing budgeting and financial monitoring on an ad hoc basis.

The successful candidate will manage donor communications, maintain admin procedures, and provide comprehensive customer service ensuring a professional public image for the