Administrative & Customer Support Assistant (Temp)

Brackenberry Limited; Wales; Vor Ort; GBP 19.000 - 24.000; Vollzeit

Zusammenfassung

Brackenberry Limited is seeking a Business Support Assistant to provide modern, efficient business support for the Social Services portfolio. You will handle customer enquiries, maintain records, support meetings, and assist with financial processes.

The role requires strong communication, accurate data entry and the ability to work in a busy office environment. Immediate availability and UK right to work are required.

Qualifikationen

• Right to work in the UK.
• Immediate availability or short notice.

Aufgaben

• Receive, assess and resolve or action enquiries, service requests and complaints at first point of contact where possible.
• Ensure enquiries are handled within corporate service standards and escalations where needed.
• Input accurate information into corporate systems and generate reports as required.
• Undertake document management, scanning, archiving and filing of records.
• Prepare documents, letters, spreadsheets and PowerPoint presentations using Microsoft Office.
• Maintain information on intranet and internet sites, ensuring accuracy.
• Communicate effectively with customers in person and by telephone with tact and diplomacy.
• Establish constructive relationships with service managers and understand relevant policies and legislation.

Jobbeschreibung

Brackenberry Limited is seeking a Business Support Assistant to provide modern, efficient business support for the Social Services portfolio. You will handle customer enquiries, maintain records, support meetings, and assist with financial processes.

The role requires strong communication, accurate data entry and the ability to work in a busy office environment. Immediate availability and UK right to work are required.