Administrative Assistant Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust

Bridgeway Health Services; Whitley Bay; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established healthcare provider is seeking an experienced administrator to enhance their Wheelchair Service Administration team. This engaging role involves providing vital administrative support, managing reception duties, and ensuring effective communication with both staff and patients. The position offers a unique opportunity to contribute to a busy team that delivers essential services across a large geographical area, ensuring job satisfaction through impactful work. If you are organized, possess excellent communication skills, and thrive in a dynamic environment, this role could be the perfect fit for you.

Qualifications

• GCSE's grades A-C required for the role.
• Strong keyboard and word processing skills are essential.

Responsibilities

• Provide comprehensive administrative support for the Wheelchair Service.
• Manage reception and telephone enquiries effectively.
• Record referrals and manage electronic systems.

Skills

Organisational Skills

Communication Skills

Interpersonal Skills

Keyboard Skills

Word Processing Skills

Education

GCSE's grades A-C

Tools

Electronic Systems

Job description

We are looking to recruit an experienced administrator to join our Wheelchair Service Administration team. This is a varied and interesting role and you will be working in our new, bespoke Wheelchair Centre.

Candidates should be educated to GCSE's grades A-C, have excellent keyboard and word processing skills, excellent organisational, communication and interpersonal skills, along with the ability to work under pressure.

As we support a large geographical area we are a very busy team but with this comes a lot of job satisfaction.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Responsibilities:

1. To provide comprehensive, administrative, IT and clerical support for all staff within the Northumbria Healthcare NHS Foundation Trust, Wheelchair Service.
2. To work flexibly within a team, providing support to colleagues and the multidisciplinary team and provide cover for other administrative and clerical staff when required, on a shared basis.
3. To present a user-friendly and accessible service for the public.
4. To deal with reception & telephone enquiries effectively and efficiently.
5. Dealing with incoming telephone calls.
6. Managing and processing email queries.
7. Recording referrals, re-referrals and prescriptions on our electronic systems.
8. Arranging delivery and handover of wheelchairs.
9. Recording issued equipment on our electronic systems.
10. Scanning documents.
11. Photocopying.
12. Arranging appointments and reception duties when required.
13. Supporting data collection.
14. Supporting the wider service team and our patients.

This advert closes on Sunday 12 Jan 2025.

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