Administrative Assistant, Keep Well

TN United Kingdom; Scotland; On-site; GBP 22,000 - 28,000; Full time

Job summary

An exciting opportunity for a motivated admin assistant to join the Keep Well team at NHS Forth Valley. The role requires excellent interpersonal, organizational, and communication skills, with a focus on health-promoting initiatives. Candidates should be flexible, able to work under pressure, and possess relevant qualifications.

Qualifications

• Experience in dealing with people at all levels.
• Ability to prioritize workload and work independently.
• Willingness to travel throughout the service delivery area.

Responsibilities

• Join the Keep Well team as an admin assistant.
• Provide health-focused assessments and support.
• Complete a Level 2 Disclosure Scotland check.

Skills

Interpersonal Skills

Organizational Skills

Communication Skills

Customer Handling Skills

Education

HNC or SVQ III in an office/administrative related subject

Tools

Microsoft Office

IT and Databases

Job description

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Client:

NHS Forth Valley

Location:

Job Category:

Other

EU work permit required:

Yes

Job Reference:

520fd6c662b5

Job Views:

4

Posted:

12.05.2025

Expiry Date:

26.06.2025

Job Description:

An exciting opportunity has arisen for a motivated admin assistant with an HNC or SVQ III in an office/administrative related subject or equivalent admin experience to join the Keep Well team. The successful candidate will have knowledge of various software systems, office procedures, and the use of Microsoft Office packages, email, and the internet, as well as a working knowledge of IT and databases.

Keep Well is a community-based early intervention service aiming to provide person-centered, health-focused assessments, health-promoting conversations, and support to inspire health behavior changes and prevent disease. It targets those most vulnerable in society to reduce health inequalities and improve health and employment retention throughout Forth Valley. The successful candidate should have experience and confidence in dealing with people at all levels, both within and outside the NHS.

The post-holder will possess excellent interpersonal, organizational, and communication skills, including an excellent telephone manner and effective listening skills, with the ability to accurately note directions/issues communicated. They should be able to prioritize their workload, use initiative, tact, and diplomacy to resolve issues effectively, escalate when necessary, and demonstrate good customer handling skills. The ability to work accurately under pressure in a busy environment, be flexible, work independently with some guidance, and collaborate within a team is essential.

Willingness and ability to travel throughout the service delivery area are required for this position.

The duties require the successful candidate to complete a Level 2 Disclosure Scotland check.

Certificate of Sponsorship

Applicants should provide genuine responses to all questions on the application form. The use of AI, automated tools, or third-party assistance for drafting or significantly modifying responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills, and experience, and have not been solely generated or altered by AI or similar technologies. Non-compliance may result in withdrawal of your application.

Note that most correspondence will be sent via email; please check your email regularly, including junk folders, and your Jobtrain account for updates.

NHS Forth Valley is committed to equality and diversity and encourages applications from all sections of society. We are positive about disabled applicants and will offer interviews to those who meet the minimum criteria and request reasonable adjustments. Please contact the Recruitment Office at 0330 041 4694 for assistance with your application or interview arrangements.