Administrative Assistant

Crane Worldwide Logistics LLC; Wellesbourne; On-site; GBP 21,000 - 27,000; Full time

Job summary

Crane Worldwide Logistics is seeking an Administration Assistant to support the assigned department in the UK. You will handle customer order fulfilment, prepare internal/external pick lists, and coordinate shipments with service providers.

The role requires strong MS Office skills, reliability, and the ability to work in a fast-paced logistics environment. Five GCSEs and 2–3 years of admin experience are expected. Right to work in the UK is mandatory.

Qualifications

• Minimum of 5 GCSEs at Grade C and above including English Language and Mathematics.
• 2-3 Years experience in providing administrative support.
• Desirable: 1+ years’ experience working in the freight forwarding & logistics industry.

Responsibilities

• Managing Customer Logistical Order fulfilment process.
• Creation of Internal and External Customer Pick Lists for Warehouse.
• Consulting daily with warehouse, management team, supply chain and other departments where necessary.
• Arranging internal and external Customers’ shipments with Logistics Service Providers, monitor and manage to ensure internal and external SLA is achieved.
• Management of all Vendor related Operational invoices.
• Create, process, and lock Operational and Transport invoices daily, weekly, and monthly as required.
• Responds to general enquiries from management, employees, and clients inside and outside of the company within a set SLA.
• Maintain focus on job relevant KPIs and ensures that they are met consistently.
• Prepares reports and provides record-keeping, using specialized software when necessary.
• Prepares and manages internal and external correspondence.
• Ensure that all delivery paperwork is filed and stored correctly.
• Provide administrative support to all areas within the office.
• Other duties as assigned.

Skills

MS Office

Excel

Word

Time management

Communication

Analytical skills

Organisational skills

Teamwork

Education

GCSEs Grade C or above including English & Maths

Tools

WHS systems

Software applications

Job description

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client\'s logistics challenges.

This role provides Administration assistance to the assigned department.

Must have an existing right of eligibility to work in the UK.

Essential Job Functions

• Managing Customer Logistical Order fulfilment process.
• Creation of Internal and External Customer Pick Lists for Warehouse.
• Consulting daily with warehouse, management team, supply chain and other departments where necessary.
• Arranging internal and external Customers’ shipments with Logistics Service Providers, monitor and manage to ensure internal and external SLA is achieved.
• Management of all Vendor related Operational invoices.
• Create, process, and lock Operational and Transport invoices daily, weekly, and monthly as required.
• Responds to general enquiries from management, employees, and clients inside and outside of the company within a set SLA.
• Maintain focus on job relevant KPIs and ensures that they are met consistently.
• Prepares reports and provides record-keeping, using specialized software when necessary.
• Prepares and manages internal and external correspondence.
• Ensure that all delivery paperwork is filed and stored correctly.
• Provide administrative support to all areas within the office.
• Other duties as assigned.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Talking, hearing, and using hands to operate computer equipment.
• Vision abilities required by this job include close vision and the ability to adjust focus.

Other Skills and Abilities

• Computer literate at an above standard level and skilled in the use of all MS Office programs particularly Excel and Word.
• Dependability and ability to follow instructions.
• Demonstrate an elevated level of accuracy and diligence.
• Exceptional timekeeping and time management skills
• Excellent interpersonal, verbal, and written communication
• Analytical and numerical skills
• Excellent planning and organisational skills
• Extensive knowledge of standard administrative practices, software applications and various internal WHS systems.
• Ability to project, manage and produce an executive standard of quality reports.
• An ability to work in a fast-paced environment.
• Able to work on your own initiative and has exceptional team working skills.

Education & Experience

• Minimum of 5 GCSEsat Grade C and above including English Language and Mathematics
• 2-3 Years experience in providing administrative support.
• Desirable: 1+ years’ experience working in the freightforwarding & logistics industry

Physical requirements

• Talking, hearing and using hands to operate a computer keyboard, mouse and other computer components
• Sitting for extended periods of time
• Vision abilities required by this job include close vision and the ability to adjust focus

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Recruitment Agency Policy

At Crane Worldwide Logistics we manage all hiring directly and do not accept unsolicited CVs or candidate profiles from recruitment agencies or search firms. Agencies must not contact our employees or managers directly with candidate details.

Where recruitment support is required, we will engage trusted partners through a formal written agreement. Any CVs received without such an agreement will be treated as direct applications, and Crane Worldwide Logistics will not be liable for any associated placement fees.

We appreciate your cooperation in respecting this policy.

Qualifications

Motivations

Required

Goal Completion

Goal Completion

Inspired to perform well by the completion of tasks

Ability to Make an Impact

Ability to Make an Impact

Inspired to perform well by the ability to contribute to the success of a project or the organization