Administrative Assistant

Tricuro Ltd; Poole; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking an Administrative Assistant to join their supportive team. This role focuses on enhancing the lives of individuals through effective communication and administrative support. You will manage confidential records, assist with data analysis, and provide comprehensive office support. With a generous holiday allowance and career progression opportunities, this position is perfect for those passionate about making a difference in the community. If you are organized, communicative, and ready to contribute to a rewarding environment, this opportunity is for you.

Benefits

Generous holiday allowance

Employee Assistance Programme

Enhanced sick pay scheme

Company pension scheme

Blue Light discount eligibility

Qualifications

• Strong organisational and time management skills are essential.
• Proficient IT skills are required, especially with Microsoft Office.

Responsibilities

• Respond to enquiries from clients and professionals efficiently.
• Perform administrative tasks, including drafting letters and reports.

Skills

Organisational Skills

Time Management

Interpersonal Skills

Communication Skills

IT Skills (Microsoft Word, Excel, Outlook)

Education

GCSE in Mathematics

GCSE in English

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Who We Are

We provide high-quality care and support to older people; individuals with physical and learning disabilities; those with mental health needs; dementia; carers; and clients’ families. Our services include respite care for families and carers.

We operate across Bournemouth, Christchurch, and Poole, offering Residential Homes, Day Services, Supported Living sites, and Reablement Home Care.

The Role

We have an excellent opportunity for an Administrative Assistant to join our dynamic and supportive team.

The Reablement Service is dedicated to enriching the lives of individuals living at home, helping them maintain independence and healthy living. The service aims to enable and empower people to undertake daily tasks with support, guidance, and small aids.

Key Responsibilities

1. Responding to enquiries from clients, families, and professionals, directing them efficiently and courteously to the appropriate team member or resource.
2. Performing administrative tasks, including drafting letters, internal communications, reports, forms, and templates with accuracy.
3. Managing and maintaining confidential records, creating and analyzing data within specialised IT systems, ensuring data integrity and confidentiality compliance.
4. Providing comprehensive office support, such as organising filing systems, collecting and analysing manual data, managing stationery supplies, preparing meeting minutes, and processing accounts and invoices.

The Successful Candidate Should Have

1. Strong organisational and time management skills.
2. Effective interpersonal and communication skills.
3. Proficient IT skills, including experience with Microsoft Word, Excel, and Outlook.
4. A minimum of GCSE grade C (or equivalent) in Mathematics and English.

What We Offer

1. Career progression opportunities for development and learning.
2. Generous holiday allowance: 26 days, increasing to 29 with service.
3. Employee Assistance Programme: Confidential support, including a 24/7 helpline and wellbeing services.
4. Enhanced occupational sick pay scheme from day one.
5. Company contributory pension scheme: 3% contribution.
6. Blue Light discount eligibility for travel, leisure, entertainment, and more.

Join Our Team

Take the first step towards a fulfilling career with Tricuro. We look forward to welcoming you!

If interested, please ensure you meet the listed requirements.

Tricuro, owned by Bournemouth, Christchurch, and Poole Council, provides high-quality care and support to adults, carers, and families. Our highly trained staff offer flexible, consistent, and reliable services tailored to community needs.

If you're seeking an exciting, rewarding career in care, join us. Make a difference in the lives of vulnerable people and add value to the community.