Administrative Assistant

GXO Logistics, Inc.; Northampton; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

25 days holiday

Life assurance

24/7 online GP service

Employee assistance programme

MyBenefits platform

GXO University

Job summary

GXO Logistics, Inc. in Northampton is seeking an Administrator Assistant on our Mitsubishi contract to provide essential administrative support, ensuring accuracy and smooth operations.

You will liaise with customers, drivers and warehouse teams to resolve issues and maintain clean records. The role is full-time, 40 hours per week, Monday to Friday, with a salary of £28,408 and benefits including 25 days holiday, life assurance, an employee assistance programme and access to GXO University for

Qualifications

• Previous administrative - Customer service experience
• Excellent communication skills, both verbal and written
• Basic UK geographical knowledge
• High attention to detail and accuracy
• Strong problem-solving abilities and initiative
• Comfortable working independently as well as part of a team

Responsibilities

• Liaising with customer, transport team, drivers and warehouse to resolve any issues or queries in an effective and timely manner
• Liaise with clients and subcontractors in relation to delivery information and queries and actively monitor deliveries through the day
• Undertake projects that are assigned
• Process customer claims (loss and damage) and error investigation
• Assist in HR processes/procedures
• Maintain high standards of organisation and record-keeping

Skills

Customer service

Communication skills

Attention to detail

Problem solving

Independent working

Tools

MS Office

Job description

Are you an organised and detail-driven individual with strong PC skills and a passion for keeping things running smoothly? We have a fantastic opportunity to join our team asAdministrator Assistanton ourMitsubishicontract based inNorthampton NN7 2FR.

This is a full-time, permanent position. You will be working40 hours per week,Monday to Fridaybetween the hours of08:30-10:00 or 10:00-18:00

Pay, benefits and more:

• Annual salary of£28,408
• 25 days holiday
• A 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme
• Access to our MyBenefits platform offering a variety of high street discounts, cashback cards, a saving scheme and much more!
• Access to GXO University - home to a wealth of online training courses, meaning your development never ends!

What you will do on a typical day:

• Liaising with customer, transport team, drivers and warehouse to resolve any issues or queries in an effective and timely manner
• Liaise with clients and subcontractors in relation to delivery information and queries and actively monitor deliveries through the day
• Undertake projects that are assigned
• Process customer claims (loss and damage) and error investigation
• Assist in HR processes/procedures
• Maintain high standards of organisation and record-keeping

What you need to succeed at GXO:

• Previous administrative - Customer service experience
• Excellentcommunication skills, both verbal and written
• Basic UK geographical knowledge
• Highattention to detailand accuracy
• Strongproblem-solvingabilities and initiative
• Comfortable workingindependentlyas well as part of a team

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.Review GXO's candidate privacy statement here.