Administrative Assistant

Boydell & Brewer Ltd.; Martlesham; Hybrid; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Auto-enrolment Pension scheme

25 days paid holiday + bank holidays &

Medical Insurance

Group Life Assurance

Dividend share: employee-owned

Flexible Fridays: finish at 3pm on a?

Job summary

Boydell & Brewer Ltd. is seeking a permanent, full-time Administrator to provide essential support across marketing, partnerships and business services at Bridge Farm, Martlesham.

You will help manage conference logistics, author and customer queries, and coordinate partner communications while maintaining office operations and compliance records. The role requires strong organisation, reliability, and excellent communication with internal teams and external stakeholders, plus proficient

Qualifications

• Experience in an office or administrative role.
• Previous work experience demonstrating reliability, teamwork, computer literacy and attention to detail, not necessarily in publishing.
• Highly organised, with the ability to manage a varied workload independently.
• Strong communication and interpersonal skills.
• Proactive, flexible and solutions-focused approach.
• Strong attention to detail and administrative accuracy.
• Good working knowledge of Microsoft Office tools.

Responsibilities

• Conference Support: Support delivery of conference activity and promotion activity at external events; Deliver campaign logistics, materials, and checklists to agreed timelines; Process event stock, returns, and sales within defined timeframes.
• Author and Customer Relationship Support: Coordinate review copy activity and handle general author support queries; Respond to or allocate all inbox queries within 24 hours; Maintain accurate mailing lists and fulfil review copy requests on time.
• Partnership Support & Coordination: Preparing and coordinating partner communications, campaigns, and information packs; Carrying out desk research to support partnership outreach.
• Business Services & Office Coordination: Own core office administration processes to ensure the smooth running of the working environment; Complete weekly office admin tasks including post, supplies, facilities coordination; Maintain Health & Safety and compliance records.

Skills

Office administration

Reliability

Teamwork

Computer literacy

Attention to detail

Communication skills

Proactive problem-solving

Time management

Interpersonal skills

Tools

Microsoft Office

Job description

Contract Type: Permanent
Starting Salary: £24,000
Hours: Full-time (35 hours per week, Monday–Friday)
Responsibleto: Business Operations Manager
Location: Bridge Farm Business Park, Top Street, Martlesham, IP12 4RB
Job Purpose: Provide administrative support to ensure the smooth delivery of marketing, partnership, and businessservicesactivities.

An exciting opportunity to gain experience in a reputable, long established, employee-owned,independentacademic publishing company. We areseekinga highly organisedindividual who isproactive, and able to manage a varied workload, contributing to both planned activity and responsive operational support. This position provides essential support across marketing, partnerships, and businessservices, helping to ensure the smooth delivery of campaigns, office coordination, and day-to-day administrative processes.

Key Responsibilities andTasks

1. Conference Support

• Supportdelivery of conference activity and promotion activityat external events.
• Deliver campaign logistics, materials, and checklists to agreed timelines
• Process event stock, returns, and sales within defined timeframes

2. Author and Customer Relationship Support

• Coordinate review copy activity and handle general author support queries.
• Respond to or allocate all inbox queries within 24 hours
• Maintain accurate mailing lists and fulfil review copy requests on time

3. Partnership Support & Coordination

• Preparing and coordinating partner communications, campaigns, and information packs.
• Carrying out desk research to support partnership outreach.

4. Business Services & Office Coordination

• Own core office administration processes to ensure the smooth running of the working environment.
• Complete weekly office admin tasks including post, supplies, facilities coordination
• Maintain Health & Safety and compliance records

Skills,Knowledgeand Experience

• Experience in an office or administrative role
• Previouswork experiencedemonstratingreliability,teamwork, computerliteracyand attention to detail, not necessarily in publishing
• Highly organised, with the ability to manage a varied workloadindependently
• Strong communicationand interpersonal skills
• Proactive,flexibleand solutions-focused approach
• Strong attention to detail and administrative accuracy
• Good working knowledge of Microsoft Office tools

Key Behaviours

• Communication:listens effectively and communicates clearly with colleagues and external stakeholders
• Flexibility:adapts to changing priorities and supports a range of activities
• Team orientation:contributes positively to shared goals across the organisation
• Goal orientation:focused on delivering outcomes to agreed timelines

Why Join Us

• Auto-enrolmentPension scheme
• 25 days paid holiday, plus bank holidaysand Christmas closure (3 days)
• Medical Insurance
• Group Life Assurance
• Dividend share:due to employee-owned status, staff members are entitled to a share of the company’s profits
• Flexible Fridays: finish at 3pm on a Friday by working anadditionaltwo hours earlier in the week
• Company culture:Employee-owned business, committee involvement possible,localand globaleventsand access to industry resources.

Boydell & Brewer is an advocate for greater diversity, equity, and inclusion in the scholarly press community.