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Administrative Assistant

University College London Hospitals NHS Foundation Trust

London

On-site

GBP 22,000 - 30,000

Full time

5 days ago

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Job summary

An established industry player is seeking an enthusiastic Administrative Assistant to join their Radiology team. In this dynamic role, you will be the welcoming face of the Imaging department, responsible for making appointments and handling various telephone queries. This position offers the chance to develop your organizational skills while contributing to a team that values safety, kindness, and teamwork. If you thrive in a busy environment and are passionate about delivering excellent customer care, this opportunity is perfect for you.

Qualifications

Good keyboard skills and IT literate.
Previous experience of working with the public.
Excellent communication skills.

Responsibilities

Making patients feel welcomed to the Imaging department.
Dealing with a variety of telephone queries.
Ensuring effective communications are maintained.

Skills

Keyboard Skills

IT Literacy

Customer Care Skills

Communication Skills

Teamwork

Flexibility

Self Motivation

Appointment Booking

Join to apply for the Administrative Assistant role at University College London Hospitals NHS Foundation Trust

We are looking for a responsible, enthusiastic, flexible and self motivated individual to work as part of the Radiology team in this busy Imaging department.

Duties will include making patients feel welcomed to the Imaging department and making appointments for a range of imaging examinations. You will be dealing with a variety of telephone queries and will be ensuring effective communications are maintained not only within the department but to service users internal and external to the Trust.

Successful applicants must have:-

Good keyboard skills and IT literate.
Previous experience of working with the public
Good customer care skills
Excellent communication skills.
Ability to work as part of a team.
Flexibility and self motivation
Experience of booking appointments

This is a demanding role which will give the successful candidate an opportunity to develop their organisational skills.

If a high number of applications have been received before the closing date, we may close the application process early.

For further information please contact Admin Team Supervisor: Peter Santos, peter.santos@nhs.net

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
National Hospital for Neurology and Neurosurgery
Royal National ENT and Eastman Dental Hospitals
University College Hospital Grafton Way Building
Royal London Hospital for Integrated Medicine
University College Hospital Macmillan Cancer Centre
The Hospital for Tropical Diseases
University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

At UCLH, we have a real ‘One Team’ ethos, and our values – safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.

For further details / informal visits contact: Name: Shuhela Begum Job title: Imaging Admin Supervisor Email address: shuhela.begum3@nhs.net

Seniority level

Seniority level
Entry level

Employment type

Employment type
Full-time

Job function

Job function
Administrative
Industries
Hospitals and Health Care

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