Administrative Assistant

Norfolk and Norwich University Hospitals NHS Foundation Trust; Colney; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Flexible working hours

Discounted gym memberships

Excellent pension scheme and annual/le

Free Park & Ride service

Free 24‑hours confidential counselling

On-site Nursery

On-site cafes offering staff discounts

Support in career development

Flexible staff bank

Salary Sacrifice schemes including lea

Job summary

The Norfolk and Norwich University Hospitals NHS Foundation Trust is inviting applications for an Administrative Assistant in Care Group B, working across ENT, Audiology, Oral Health, Ophthalmology, Breast, Plastic Surgery and Dermatology.

This role provides administrative support to clinicians, coordinating appointments, managing reception duties and maintaining patient records to ensure timely and effective patient care within a large NHS trust.

Responsibilities

• Interacting with patients, assisting with appointments, reception duties, handling phone calls, and maintaining patient records.

Job description

This is an exciting opportunity to join the trust as an Administrative Assistant for Care Group B. You would be working across several specialties; ENT, Audiology, Oral Health, Ophthalmology, Breast, Plastic Surgery and Dermatology.
We are a growing team that supports each other and works well together.
Working in Care Group B can be a rewarding and valuable role within a healthcare setting.
Here’s an overview of reasons why someone might consider working here:
Patient Interaction: You will likely be one of the first points of contact for patients. This role allows you to interact with a diverse group of individuals, providing assistance with appointments, answering inquiries, and offering support. For individuals who enjoy helping people, this can be a fulfilling aspect of the job.
Varied Responsibilities: Administrative Assistants often have diverse responsibilities, including face to face interaction on a reception desk, coordinating appointments, handling phone calls, and maintaining patient records. This variety can make the job dynamic and interesting, with opportunities to develop organisational and multitasking skills.
Contribution to patient care: While not directly involved in medical procedures, Administrative Assistants play a crucial role in supporting the overall patient care process. Efficient scheduling and organisation contribute to the smooth functioning of the department, ensuring that patients receive timely and appropriate care.
Collaboration with Healthcare Professionals: Working closely with specialists, nurses, and other healthcare professionals provides a collaborative and team-oriented work environment. Administrative Assistants may act as a bridge between patients and healthcare providers, facilitating effective communication and coordination.
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the‑art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.
We can offer you the full range of NHS benefits/discounts and in addition:

• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH Colney Lane site
• Free 24‑hours confidential counselling support
• On-site Nursery at NNUH Colney Lane
• On-site cafes offering staff discounts at NNUH Colney Lane
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

For further details / informal visits contact: Name: Chloe Collins Job title: H&N Directorate Operations Manager Email address: [e-mail] Telephone number: 01603 289891