Medical Workforce Administrator

Norfolk and Norwich University Hospitals NHS Foundation Trust; Norwich; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Flexible working hours

Staff physiotherapy service

Discounted gym memberships

Excellent pension scheme

Job summary

The Norfolk and Norwich University Hospitals NHS Foundation Trust is seeking a proactive administrator to support the Medical Director’s Office with e-job planning and the Allocate system. You will also manage appraisal and revalidation administration and coordinate training materials.

You will be the first point of contact for system queries, ensuring data accuracy and confidentiality, while liaising with the Medical Workforce team and clinicians across the Trust.

Qualifications

• Experience delivering administrative support in a healthcare setting.
• Familiar with electronic job planning and related systems.
• Attention to data accuracy and confidentiality.

Responsibilities

• Maintain and update the e-job planning system for new starters and leavers.
• Generate reports, resolve system issues, and escalate problems as needed.
• Coordinate training and produce training materials for staff.
• Oversee administrative processes for appraisal and revalidation across grades.

Skills

Administrative skills

E-job planning

Appraisal & revalidation

Training coordination

Data management

Confidentiality

Communication

Job description

An exciting opportunity has arisen to join the Medical Director’s Office, supporting the administrative processes of e-job planning and the Allocate e-job planning system, while acting as the first point of contact for system queries and issues. The role also encompasses managing and supporting the administrative processes related to appraisal and revalidation.

The successful candidate will assist system users with electronic job planning, ensuring templates are kept up to date and queries are resolved promptly. In addition, they will support the coordination of training and the production of associated training materials.

The post holder will oversee the administrative processes for appraisal and revalidation across all relevant grades of the medical workforce, providing direct support to the lead Consultant for Appraisal and Revalidation and the Trust’s GMC Responsible Officer.

E-Job Planning Management: Maintain and update the Trust’s e-job planning system, ensuring data is accurate for new starters, leavers, and existing staff. Assist with generating reports, resolving system issues, and escalating potential problems as required.

Appraisal and Revalidation Administration: Support the administrative processes for appraisal and revalidation, ensuring data is accurately collected, inputted, stored, and managed with due regard to confidentiality.

Communication and Coordination: Act as first point of contact for system queries via telephone, email, and written correspondence, and liaise effectively with the Medical Workforce team, Trust wide clinicians, and Service Directors.

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

We can offer you the full range of NHS benefits/discounts and in addition:

• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH Colney Lane site
• Free 24-hours confidential counselling support
• On-site Nursery at NNUH Colney Lane
• On-site cafes offering staff discounts at NNUH Colney Lane
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics