Administration Team Leader - Neurodevelopmental Services (NHS)

Vertis Health; Redditch; On-site; GBP 35,000 - 48,000; Full time

Benefits offered by this job

NHS Pension

Structured learning and development

Career progression

Genuine flexibility

Job summary

Vertis Health is seeking an experienced Administration Team Leader to join our Neurodevelopmental Services team. You will oversee the administrative and operational delivery of Adult ADHD, Adult ASD, CYP ADHD and CYP ASD services, ensuring timely referrals, accurate patient tracking and a responsive service throughout the diagnostic and treatment journey.

You will line manage Operations Assistants, collaborate with clinicians, GP practices and commissioners, and drive data quality, reporting and

Qualifications

• Experience leading administrative and operational teams in health services.
• Experience managing complex patient pathways and waiting lists.
• Ability to collaborate with clinicians, commissioners and partner organisations.

Responsibilities

• Lead and coordinate the administrative and operational delivery of Adult ADHD, Adult ASD, CYP ADHD and CYP ASD services.
• Oversee referral management, waiting lists, patient tracking and service performance to ensure pathways are delivered effectively and efficiently.
• Line manage and support a team of Operations Assistants and Senior Operations Assistants, promoting a positive, accountable and high-performing team culture.
• Ensure patients, parents and carers receive clear, timely and compassionate communication throughout their care journey.
• Monitor and improve data quality, reporting and operational processes across multiple digital systems.
• Produce and review operational performance reports, supporting quality improvement initiatives and service development.
• Build effective working relationships with clinicians, GP practices, commissioners, schools and partner organisations.
• Work collaboratively with other operational leaders to provide shared leadership, service resilience and cross-cover arrangements.

Job description

Vertis Health is seeking an experienced Administration Team Leader to join our Neurodevelopmental Services team. You will oversee the administrative and operational delivery of Adult ADHD, Adult ASD, CYP ADHD and CYP ASD services, ensuring timely referrals, accurate patient tracking and a responsive service throughout the diagnostic and treatment journey.

You will line manage Operations Assistants, collaborate with clinicians, GP practices and commissioners, and drive data quality, reporting and