Admin Team Leader, Neurodevelopmental Services (Flexible Growth)

Vertis Health; Hawkesley; On-site; GBP 31,000 - 38,000; Full time

Benefits offered by this job

NHS Pension

Structured learning and development

Career progression

Flexibility

Job summary

Vertis Health is seeking an experienced Administration Team Leader to guide the Neurodevelopmental Services operations, ensuring efficient pathways for ADHD and ASD across Adult and CYP services.

You will line-manage a small operations team, coordinate referrals and waiting lists, and partner with clinicians and commissioners to maintain high-quality patient care within a regulated NHS-style framework.

Qualifications

• Experience of operational coordination, team leadership or service management in healthcare or another regulated environment.
• Experience of supervising, coaching or line managing staff.
• Experience of managing complex administrative pathways, waiting lists, referrals or case-tracking processes.
• Strong digital skills and confidence using multiple operational or clinical systems.
• Experience of maintaining accurate records and improving data quality.
• Experience of managing competing priorities, backlogs and service deadlines.

Responsibilities

• Lead and coordinate the administrative and operational delivery of Adult ADHD, Adult ASD, CYP ADHD and CYP ASD services.
• Oversee referral management, waiting lists, patient tracking and service performance to ensure pathways are delivered effectively and efficiently.
• Line manage and support a team of Operations Assistants and Rota Coordinators, promoting a positive, accountable and high-performing team culture.
• Ensure patients, parents and carers receive clear, timely and compassionate communication throughout their care journey.
• Monitor and improve data quality, reporting and operational processes across multiple digital systems.
• Produce and review operational performance reports, supporting quality improvement initiatives and service development.
• Build effective working relationships with clinicians, GP practices, commissioners, schools and partner organisations.

Skills

Operational leadership

Team leadership

Data reporting

Digital systems

Tools

EMIS Web

NHS e-Referral Service

Semble

Job description

Vertis Health is seeking an experienced Administration Team Leader to guide the Neurodevelopmental Services operations, ensuring efficient pathways for ADHD and ASD across Adult and CYP services.

You will line-manage a small operations team, coordinate referrals and waiting lists, and partner with clinicians and commissioners to maintain high-quality patient care within a regulated NHS-style framework.