Administration Team Leader

National Highways; Birmingham; On-site; GBP 36,000 - 48,000; Full time

Job summary

National Highways is recruiting an Administration Team Leader for Major Projects to provide administrative support to project teams and programme managers. The role will drive new ways of working to improve delivery across Large Renewal projects and can be based from Manchester, Leeds or Birmingham offices.

Some travel to other regional or site offices may be required. You will lead a team, manage multiple project artefacts, and ensure high-quality information is maintained in line with NH

Qualifications

• Experience leading teams on large projects.
• Proven ability to manage multiple projects to deadline and budget.
• Strong written and verbal communication across stakeholders.

Responsibilities

• Provide line management and leadership for the administration team, building capability and resilience to enable delivery.
• Lead information management including high-quality project records per policies and legal requirements.
• Embed continuous improvement and value delivery for customers and stakeholders.
• Maintain collaborative relationships across the group to support corporate activities and timely delivery.
• Manage project plans, risk registers, action logs, benefits registers and stakeholder engagement plans.
• Coordinate information flow into group inboxes and draft communications for diverse audiences.

Skills

Team leadership

Project management

Information management

Communication

Microsoft Office

Tools

Microsoft Word

Excel

PowerPoint

Outlook

MS Teams

Job description

National Highways have an excellent opportunity for an Administration Team Leader to join our team in Major Projects. The Administration Team Leader will provide administrative and organisational support to Project Teams and/or Programme Manager to implement and embed new ways of working to improve the delivery of investment on schemes across Large Renewal projects. Please note this role is a 12-Month Fixed Term position and can be based from our Manchester, Leeds or Birmingham office. Travel to other regional or site offices may also be required.

• Provide line management, leadership and development for a team, building capability, skills and resilience while delivering proactive and flexible support that enables successful delivery to cost, time and quality requirements
• Lead and enable effective information management including the maintenance of high-quality project products and records in accordance with National Highways Policies and Procedures and legal requirements.
• Encourage creativity and innovation within the team to embed a culture of continuous improvement seeking to add value to the team's activities and outputs so that customers' and stakeholders' expectations are not just met but exceeded.
• Maintain effective and collaborative working relationships both within the Directorate and across the organisation to support the effective implementation of specific corporate activities and ensure that short-term projects deliver best value and maximise benefits to customers.
• Responsible for managing a number of projects which require working to tight deadlines and delivering at pace, including project plans, risk registers, action logs, benefits registers, and stakeholder engagement plans.
• Effectively monitor and coordinate the flow of information into group inboxes, ensuring that all requests are actioned appropriately within given timescales.
  Excellent understanding of effective communications, including drafting communications for a range of audiences and media.
• Competent user of Microsoft office, including Word, PowerPoint (including transferring to videos with music), Excel (including pivot tables and graphs), Outlook, MS Teams for Business.
• Ability with compiling and assessing information from a range of different sources, challenge data, draw well-reasoned conclusions and present robust recommendations.
• Experience of delivering high quality, professional and purposeful events, demonstrating where lessons learnt have been built into future events.
• Experience of working in a Team support role within an office environment.
  Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership.

Major Projects are responsible for major enhancements to our road network. We make roads safer, journeys more reliable and unlock economic growth. At the same time, we seek out ways to create opportunities for sustainable travel, help nature to thrive and support our journey to net zero carbon. Our team work closely with the supply chain to design and construct road projects, as well as develop a pipeline of possible projects as we look to the future. Our skills span many areas from customer experts, land and property advisers to project management. We understand the potential that our road schemes can bring. External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy. We are committed to creating a diverse environment and welcome applicants from all backgrounds.