Project Support Officer

National Highways; Manchester; On-site; GBP 27,000 - 36,000; Full time

Job summary

National Highways invites applications for a Project Support Officer in the Significant Projects team within Major Projects. You will support and enable delivery of a large renewal, coordinating project administration, governance, finance, and information management across stakeholders, with travel to sites in Cumbria as required.

The role operates from Manchester or Leeds, reflecting the dynamic, multi-site nature of the Major Projects portfolio and the need to ensure timely, compliant project

Qualifications

• Excellent customer service and communications skills.
• Knowledge or experience of project and/or programme management.
• Experience handling information and reports from multiple sources.
• Excellent collaborator with the ability to engage a wide range of stakeholders.
• Strong organisational skills with the ability to manage multiple tasks to deadlines.

Responsibilities

• Provide comprehensive project support for project management activities including finance, inbox management, document control and scheme governance, ensuring accuracy and quality of project data and compliance.
• Develop and sustain effective working relationships with key stakeholders in National Highways and the supply chain.
• Enable and support effective information management including maintaining high-quality project products and records in line with National Highways policies and procedures and legal requirements.
• Support with project/programme governance and assurance requirements including stage gate assessments, audits, financial management activities, monthly reporting and project health checks.
• Operate administrative processes to ensure delivery on time and in line with defined procedures and standards.

Skills

Customer service

Communications

Project management experience

Information management

Stakeholder engagement

Organisational skills

Job description

National Highways have an excellent opportunity for a Project Support Officer to join our Significant Projects team within Major Projects. As a Project Support Officer, you will support and enable the delivery of a large renewal in the Major Projects directorate. The broad scope of this role encompasses the delivery and coordination of project and administrative support to a wide range of internal and external stakeholders to time, quality and within budget.

Please note this position can be based from either our Manchester or Leeds office however, travel to sites in Cumbria will be required.

• Provide comprehensive project support for project management activities including finance, inbox management, document control and scheme governance ensuring the accuracy and quality of project data and compliance.
• Develop and sustain effective working relationships with key stakeholders in National Highways and the supply chain.
• Enable and support effective information management including the maintenance of high-quality project products and records in accordance with National Highways Policies and Procedures and legal requirements.
• Support with project / programme governance and assurance requirements including stage gate assessments, independent audits, financial management activities, monthly reporting and project health checks.
• Operate administrative processes, ensuring these are delivered accurately on time and in with line with defined procedures and standards

About you.

• Excellent customer service skills and communications skills.
• A knowledge or experience of project and or/programme management.
• Evidence of working with information and reports from multiple sources.
• Excellent collaborator with good ability to gain the involvement and engagement of a wide range of stakeholders.
• Exceptional organisational skills including managing multiple tasks to deadlines.

About us.

Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this are our values of passion, integrity, safety, teamwork and ownership.

Major Projects are responsible for major enhancements to our road network. We make roads safer, journeys more reliable and unlock economic growth. At the same time, we seek out ways to create opportunities for sustainable travel, help nature to thrive and support our journey to net zero carbon.

Our team work closely with the supply chain to design and construct road projects, as well as develop a pipeline of possible projects as we look to the future. Our skills span many areas from customer experts, land and property advisers to project management. We understand the potential that our road schemes can bring.

External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy.

We are committed to creating a diverse environment and welcome applicants from all backgrounds.