Administration Team Leader

Key Appointments (UK) Ltd; Barnsley, South Yorkshire; On-site; GBP 26,000; Full time

Job summary

Join a leading healthcare organization as an Administration Team Leader in Barnsley, where you'll provide high-level support to the Central Administration Team. This dynamic role allows for flexibility in shifts, ensuring a work-life balance while driving service delivery improvements. You'll oversee daily operations, manage staffing forecasts, and collaborate with clinical staff to enhance patient outcomes. If you're passionate about making a difference in healthcare and possess strong leadership and IT skills, this is the perfect opportunity to contribute to excellence in primary care services.

Qualifications

• Experience in a leadership or administrative role in a fast-paced office environment.
• Proficiency in Microsoft Office and effective communication skills.

Responsibilities

• Oversee daily operations of the Central Admin and i-Heart teams.
• Conduct monthly one-to-one meetings and manage clinical/non-clinical rotas.
• Ensure data quality and produce timely reports for service improvement.

Skills

Leadership experience

Administrative skills

Microsoft Office proficiency

Effective communication

Experience with in-house systems

Proactive approach

Resilience

Hands-on attitude

Education

NVQ Level 3 in Business Administration

Job description

Administration Team Leader

On behalf of a leading Healthcare organisation in Barnsley, we are seeking an Administration Team Leader to support the Central Administration Team.

General Details

• Location: BHF Priory Centre, Pontefract Road, Lundwood, Barnsley, S71 5PN
• Salary: £25,778.60 per annum
• Contract: Permanent – 37.5 hours per week, including days, nights, and weekends

This role offers flexibility to tailor your shifts around your personal life. Why not make this job your own?

The Role

As an Administration Team Leader, you will provide high-level leadership support to our Central Administration Team, Extended Hours, and Out of Hours teams. Your focus will be on delivering a client-focused service, underpinned by strong IT skills, fostering good customer service and effective relationships.

Key Responsibilities

1. Oversee daily operations of the Central Admin and i-Heart teams, ensuring efficient workflows.
2. Conduct monthly one-to-one meetings with team members and adjust hours as needed.
3. Manage clinical and non-clinical rotas, ensuring a 3-month staffing forecast.
4. Maintain weekly ledgers and oversee invoice authorization.
5. Support apprentices’ learning and development.
6. Utilize advanced IT skills for documentation and correspondence.
7. Organize and support meetings, ensuring effective scheduling and documentation.
8. Handle internal and external queries, resolving operational issues proactively.
9. Maintain and improve administrative systems and procedures.
10. Collaborate on clinic operations, duty rotas, and holiday coverage.
11. Ensure data quality and produce timely reports for trend analysis and service improvement.
12. Work towards key performance indicators, analyzing data on service delivery and compliance.
13. Handle sensitive information with professionalism and discretion.
14. Assist with event logistics, including planning, setup, and coordination (some evening work required).
15. Support patient complaint handling and reception coverage as needed.
16. Foster positive relationships with staff, patients, and stakeholders.
17. Oversee stock ordering for the Federation and support clinic session arrangements.
18. Promote a learning environment to enhance team development and care standards.

Essential Skills

• Experience in a leadership or administrative role in a fast-paced office environment.
• Experience working with staff and managers at all levels.
• Proficiency in Microsoft Office.
• Effective communication skills (verbal and written) with internal and external stakeholders.
• Experience with in-house systems and databases.
• Proactive, enthusiastic, and motivated approach.
• Resilience in handling emotive or sensitive issues.
• Confident, hands-on attitude with a can-do approach.

Desirable Skills

• NVQ Level 3 in Business Administration or equivalent professional experience.
• Experience within a healthcare setting and working alongside clinical staff.

Why Join Barnsley Healthcare Federation?

• Be part of an organization dedicated to improving healthcare services in Barnsley.
• Work in a dynamic, collaborative environment with opportunities to make an impact.
• Lead service delivery improvements and enhance patient outcomes.

Apply now to contribute to excellence in primary care services.

If shortlisted, our client will contact you to discuss the role further.

Key Appointments UK Ltd will assess your suitability based on your CV and application, including skills, experience, education, and location.

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