Administration Support Assistant at Maiden Erlegh School In Reading

Maiden Erlegh Trust; Reading; On-site; GBP 18,000 - 26,000; Part time

Job summary

Maiden Erlegh School in Reading (MER) is seeking an organised Administrative Support Assistant to join the team in Reading. The role provides high-quality administrative and customer service support to staff, parents, carers, visitors and students, ensuring smooth operations of systems and assisting teaching colleagues with enrichment activities.

The ideal candidate has at least two years in administration, strong Microsoft Office skills, and a willingness to support safeguarding and data

Qualifications

• At least two years’ experience in an administrative role.
• Able to communicate professionally with a wide range of people.
• Working knowledge of Microsoft Office (Word/Excel).
• Knowledge of Bromcom or another MIS desirable.
• First aid qualification is desirable.

Responsibilities

• Provide effective administrative support to teaching colleagues, helping to organise enrichment and extra-curricular activities efficiently.
• Produce and distribute standard letters using the school’s electronic systems and postal services.
• Act as first point of contact for students, parents, carers and external stakeholders, responding to queries and directing enquiries.
• Assist with maintaining the school website and social media platforms in line with school guidance.
• Support safeguarding, visitor management and first aid provisions, ensuring procedures are followed.
• Work with the administrative and wider school team, providing reception and cover when required.
• Manage the school’s central email inbox, ensuring queries are answered or directed appropriately.
• Maintain accurate student and school records for census and data management.

Skills

Administrative experience

Customer service

Communication

Organising workload

First aid qualification

Tools

Microsoft Word

Microsoft Excel

Bromcom MIS

Job description

Location
81 Crescent Road, Reading, Berkshire, RG1 5SL
Contract Type
Permanent
Contract Term
Part-Time
Salary
£18,327.00 Annually (Actual)
Grade 3 SCP5 30 hours per week TTO plus 5 INSET days. £26,427 FTE
Hours Per Week
30
Closing Date
Midnight, Fri 2nd Oct, 2026
Start Date
As soon as possible
Positions Available
1
Interview Date(s)
To be confirmed
About This Role
We are looking for an organised, professional and approachable Administrative Support Assistant to join Maiden Erlegh School in Reading.
This is a varied role providing high-quality administrative and customer service support to colleagues, parents, carers, visitors and students. You will help ensure the smooth and efficient operation of the school’s administrative systems while supporting teaching colleagues to maximise enrichment and extra-curricular opportunities for students.
Disability Confident employer, we want to ensure everyone can perform at their best when applying to work with us.
Key Responsibilities

• Provide effective administrative support to teaching colleagues, helping to organise enrichment and extra-curricular activities efficiently.
• Produce and distribute standard letters using the school’s electronic communication systems and postal services.
• Act as a professional first point of contact for students, parents, carers and external stakeholders, responding to queries and directing enquiries appropriately.
• Assist with maintaining the school website and social media platforms in line with school guidance.
• Support safeguarding, visitor management and first aid provision, ensuring procedures are followed consistently.
• Work collaboratively across the administrative and wider school team, providing reception and administrative cover where required.
• Manage the school’s central email inbox, ensuring queries are responded to promptly or directed to the appropriate colleague.
• Maintain accurate student and school records, including information required for the school census and other data management processes.
• Maintain accurate filing and records in accordance with confidentiality, data protection and records retention requirements.

The Ideal Candidate
You will have at least two years’ experience working in an administrative role, preferably within a customer service environment. You will be able to communicate professionally and effectively with a wide range of stakeholders and organise and prioritise your workload in response to changing demands and deadlines.
You will have a working knowledge of Microsoft Office, particularly Word and Excel. Knowledge of Bromcom or another Management Information System would be desirable, as would a first aid qualification.
Maiden Erlegh School in Reading (MER)
Maiden Erlegh School in Reading is an ambitious, over-subscribed 11-16 secondary school in an urban context. The school is as committed to staff and student wellbeing as it is to delivering high-quality education.
Staff voice is central to shaping change and wellbeing priorities. The school benefits from excellent modern facilities and is proud of its vibrant, diverse student body who work hard and have high aspirations. A link to the school can be found here
About Maiden Erlegh Trust
Maiden Erlegh Trust is a growing community of schools across Berkshire and Oxfordshire, working together to deliver the best possible education for every child and young person. With around 800 staff and 5,000 students across eleven schools, including primary, secondary, special and alternative provision, we are proud of the diversity that shapes our expertise.
We Aim High, Be Inclusive and Work Together. These values drive our focus on high-quality education for all through collaboration, inclusion and continuous improvement.
Through the Maiden Erlegh Institute, colleagues access high-quality professional learning at every stage of their career, supported by mentoring, leadership opportunities and our annual MET Staff Conference, a day that brings colleagues together to share best practice and learn from one another.
Joining our Trust means being part of a community that invests in people and values expertise, playing a direct role in shaping the lives and outcomes of young people.
Further information about working with us, and insight from colleagues across the Trust, can be found here on our website.
Benefits
Benefits of Working with Maiden Erlegh Trust
Staff wellbeing and professional development are central to how we work. Colleagues benefit from a wide range of opportunities and schemes, including :
Pension Scheme – Generous employer contributions through the Teachers’ Pension Scheme or Local Government Pension Scheme
Annual Leave – Generous entitlement, increasing with length of service
ME Day – One additional day’s leave each year for a significant personal event
Professional Development – Extensive CPD through the Maiden Erlegh Institute, annual Trust Conference and apprenticeship opportunities
Hybrid Working – Flexible working arrangements for eligible roles
Perkbox – Discounts, wellbeing resources and monthly perk points
Wellbeing and Health – Free flu vaccinations and eye tests (where eligible)
Employee Assistance Programme – 24/7 support and discount schemes
Mental Health First Aid Support
Recognition and Community – Celebrating achievements and milestones across #TeamMET
Employee Referral Scheme
Maiden Erlegh Trust is an equal opportunities employer and is committed to safeguarding and promoting the welfare of children. The successful candidate will be subject to an enhanced DBS check and satisfactory references
Safeguarding Statement
Maiden Erlegh Trust are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Maiden Erlegh Trust ensure that all our recruitment and selection practices reflect this commitment.
Related Documents

• Administrative Support Assista...pdf
• Administrative Support Assista...pdf
• MET- Recruitment And Selection..docx

Contact Details
Jenny Gale
[e-mail]