Administration Officer - Learning Support

North Warwickshire and South Leicestershire College; Coventry; On-site; GBP 26,000 - 38,000; Full time

Job summary

North Warwickshire and South Leicestershire College in Coventry is seeking an organised coordinator to provide efficient administrative support across Learning Support, including Local Authority consultations and learner documentation, ensuring accurate records and compliance in a fast-paced environment.

The role involves planning campaigns, creating engaging content for the customer journey, and providing high-quality administrative support to the Head of High Needs and Inclusion and Learning

Qualifications

• Must be highly organised with strong administrative skills.
• Excellent communication and relationship-building with colleagues, leaners, parents, carers and external agencies.
• Proactive problem solver able to manage competing priorities and maintain accurate records in a fast-paced environment.

Responsibilities

• Coordinate and administer Learning Support systems and processes, including Local Authority consultations and learner support documentation.
• Monitor and maintain accurate records to support statutory compliance, quality assurance activities, and reporting requirements.
• Provide high-quality administrative support to the Head of High Needs and Inclusion and Learning Support teams, liaising with internal and external stakeholders to ensure timely communication and effective support for learners
• Plan and deliver engaging and effective campaigns
• Create outstanding content to support our customers journey

Skills

Organised

Administrative skills

Attention to detail

Communication

Job description

What skills are we looking for:

• An organised coordinator with excellent administrative skills and strong attention to detail.
• A confident communicator who can build positive relationships with colleagues, learners, parents, carers and external agencies.
• A proactive problem solver who can manage competing priorities, meet deadlines, and maintain accurate records in a fast-paced environment.

Responsibilities for the role:

• Coordinate and administer Learning Support systems and processes, including Local Authority consultations and learner support documentation.
• Monitor and maintain accurate records to support statutory compliance, quality assurance activities, and reporting requirements.
• Provide high-quality administrative support to the Head of High Needs and Inclusion and Learning Support teams, liaising with internal and external stakeholders to ensure timely communication and effective support for learners
• Plan and deliver engaging and effective campaigns
• Create outstanding content to support our customers journey