Administration Officer

West Sussex County Council; Chichester; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

25 days holiday

Flexible working options

Parental leave

Volunteering opportunities

Training and mentoring

West Sussex Choices discounts

Health & wellbeing benefits

Job summary

West Sussex County Council is seeking an Administration Officer to deliver a customer-focused and efficient administrative service within the Highways, Transport and Planning directorate. You will prioritise tasks to support team objectives and perform a range of duties from organising meetings to updating council IT systems.

The role requires excellent communication, strong IT and numeracy skills, attention to detail and the ability to produce minutes, reports and financial records.

Qualifications

• Excellent communication skills to deal with customer enquiries face to face, over the phone or via email.
• Strong IT skills and a good working knowledge of Microsoft Office to produce meeting minutes, non-standard correspondence and reports, plus processing financial details.

Responsibilities

• Organising large scale events and meetings.
• Co-ordinating statutory panels.
• Collating and presenting information in a clear format.
• Preparing reports and agendas.
• Producing accurate meeting minutes and spreadsheets.
• Email inbox management.
• Fulfilling statutory requests.
• Completing complex correspondence and documentation.
• Financial administration.
• Updating websites and council IT systems to support service delivery.

Skills

Excellent communication

IT skills

Numeracy skills

Analytical thinking

Attention to detail

Adaptable

Tools

Microsoft Office

Job description

As an Administration Officer, you will provide a customer focused and efficient administrative service, prioritising your daily tasks in accordance with team requirements and service objectives. You will be responsible for delivering a range of tasks including:

• Organising large scale events and meetings
• Co-ordinating statutory panels
• Collating and presenting information in a clear format
• Preparing reports and agendas
• Producing accurate meeting minutes and spreadsheets
• Email inbox management
• Fulfilling statutory requests
• Completing complex correspondence and documentation
• Financial administration
• Updating websites and council IT systems to support service delivery., For any query regarding the role, please contact Daniel Temelkov (Team Leader)

If you have general queries around your application, you can contact Daniel Temelkov (Team Leader). In your cover letter, please outline your motivations for applying and explaining the skills and experience you can bring to the role (please refer to the key skills) ensuring that any gaps in employment are covered in your CV. Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject 3 years referencing and a health check. Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success. We operate a guaranteed interview scheme for applicants that have a disability, are a veteran or are a care leaver. More information can be found on our page.

• Excellent communication skills to deal with customer enquires whether that be face to face, over the phone or via email.
• Have excellent IT skills and have a good working knowledge of Microsoft Office Software to be able to produce meeting minutes, non-standard correspondence and reports as well as being able to process financial details and figures.
• Good numeracy skills to work with figures and data to assist in calculations and data collection.
• Good analytical and problem-solving skills so you can analyse specialist information and draw practical conclusions whilst understanding the relevant policies and procedures related to it.
• Be adaptable and flexible in your approach to the work and have excellent accuracy and attention to detail due to your strong core administrative and office experience. West Sussex County Council is a diverse organisation that provides services to more than 850,000 residents every day.

The Highways, Transport and Planning (HTP) Directorate is part of the Place Services Department of West Sussex County Council. The work of the Directorate includes a wide range of statutory and other functions relating to highways, transport, travel, the countryside, planning, and development. Working across the directorate this role will touch on all aspects of service delivery helping us to deliver a positive experience for users of our services making sure:

• The right services and infrastructure are delivered in the right place at the right time
• The roads, pavements and paths are safe and well-managed
• Transport choices are provided for all

We are striving to improve, making the service the best it can be through the way we do things, the people we work with and the resources we employ.

For more information on the Key Skills as well as the Qualifications and/or experience required, please refer to the relevant Job Description attached. As well as adding real value to our service users and our communities, as an employer we recognise our employees are central in being able to achieve this. To recognise this we want to help support your development and provide a great place to work ensuring you can fulfil your full potential, have access to a range of benefits including:

• An excellent
• Generous holiday entitlement of 25 days (plus opportunity to buy additional leave)
• a range of flexible working options, depending on your job role
• Maternity, paternity, dependency and adoption leave
• Volunteering opportunities
• Training and development opportunities, including coaching and mentoring.
• A range of discounts giving our staff access to hundreds of offers; groceries, travel, cinema tickets, days out, leisure activities, high street retailers and the opportunity to save over £1,000 a year through our West Sussex Choices benefits platform (see our

if you are a business looking to offer a discount)

• Health and wellbeing benefits including access to our Employee Assistance Programme, Mental Health First Aiders and Voluntary Health Cash Plans

For a full list this can be found at our