Administration Manager – Wheelchair Services

UHCW NHS Trust; Coventry; On-site; GBP 40,000 - 52,000; Full time

Job summary

University Hospitals Coventry and Warwickshire NHS Trust is seeking an organised Administration Manager to oversee the Wheelchair Services administrative team. The role supports the Clinical Lead and Operations & Performance Manager to ensure an efficient, patient-focused service across the Trust.

The post is full-time, Monday to Friday, with a focus on staffing, workload allocation, policy implementation and continuous service improvement.

Qualifications

• Administration leadership experience
• Strong organisational skills
• Ability to work with clinical staff

Responsibilities

• Acting as a resource for staff, advising on National, Trust and Departmental Administration policies and procedures.
• Participation in developing and updating local and Trust wide training packages in line with National guidance.
• Participate in strategic, service provider and Trust/Divisional/Departmental meetings, assuming responsibility for administration issues and the impact on resources.
• Responsibility for department performance including participation in the setting of objectives and standards.
• Representing the department in appropriate forums.
• Continuous review/updating of administration policies and procedures and supporting documentation for systems.

Job description

Administration Manager – Wheelchair Services

A Vacancy at University Hospitals Coventry and Warwickshire NHS Trust.

We are looking for an organised and motivated Administration Manager to join The Wheelchair Services to oversee the day-to-day management of the administrative team/office.

Working closely with the service Clinical Lead and Operations & Performance Manager, you will support the delivery of an efficient, responsive and patient-focused service.

You will be responsible for maintaining effective working relationships both inside and outside the Trust.

You will coordinate operational priorities, oversee staffing and workload allocation, and help ensure the sustained delivery of key operational targets.

This is an excellent opportunity to develop your administrative career, contribute to service improvement while supporting staff development, wellbeing and continuity of service.

This is a fulltime post to be worked Monday to Friday.

Please note this vacancy is not eligible for sponsorship.

To assume overall responsibility for the administrative business as usual management of the department with specialist knowledge in particular areas in line with service requirements.

This will require:

• Acting as a resource for staff, advising on National, Trust and Departmental Administration policies and procedures.
• Participation in the developing and updating of current local and Trust wide training packages in line with National guidance.
• Participate in strategic, service provider and Trust/Divisional/Departmental meetings, assuming responsibility for administration issues and the impact on resources.
• Responsibility for department performance including participation in the setting of objectives and standards.
• Representing the department in appropriate forums.
• Continuous review/updating of administration policies and procedures and supporting documentation for systems.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

• Acting as the lead for managing recruitment retention and selection of administrative staff including preparation of the appropriate documentation.
• Assuming first line management responsibility in dealing with sickness review, disciplinary, capability and grievance issues as required.
• Co-responsibility for the education and development of the administrative staff including undertaking some Personal Development Review.

For further details please see the attached job description.

This advert closes on Tuesday 17 Nov 2026