Administration Manager

Parkdean Resorts; Kessingland; On-site; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Employee Assistance Programme

50% holiday discount

25% friends/family discount

30% team member discount

Brand partner discounts

Job summary

Parkdean Resorts is seeking an Administration Manager to oversee finance, compliance, recruitment and guest services across our UK parks. You will be the go-to expert for keeping operations efficient, safe and guest-focused.

You will lead financial processes including payroll support, purchase ledgers and reconciliations, ensure data protection and GDPR compliance, and drive seasonal recruitment. A collaborative, well-organised leader with strong IT skills and a customer-first mindset will

Qualifications

• Experience managing financial and administrative processes (payroll, credit control, purchase ledger).
• Strong IT skills, including Sage and Microsoft Office.
• A collaborative leader who communicates clearly and reflects our company values.
• Customer-focused mindset with a passion for delivering exceptional service.
• Highly organised with great attention to detail and strong communication skills.

Responsibilities

• Oversee financial processes including banking, purchase ledger, reconciliations, payroll support, and debt control.
• Maintain health & safety systems and ensure compliance documentation is accurate and up to date.
• Manage data protection processes in line with GDPR legislation.
• Support Holiday Homeowner accounts, ensuring services are billed correctly and documentation is current.
• Drive seasonal recruitment plans, from advertising roles to onboarding new starters.
• Act as the central hub for administrative expertise across the park.
• Analyse data to improve processes and controls.

Skills

Payroll & accounts

Financial controls

Team leadership

Communication

Customer service

Attention to detail

Tools

Sage

Microsoft Office

Job description

Are you ready to lead the heartbeat of our park operations? At Parkdean Resorts, we’re looking for an Administration Manager to ensure everything runs smoothly behind the scenes. From finance and compliance to recruitment and guest services, you’ll be the go-to expert for keeping our park efficient, safe, and guest-focused.

What you will be doing...

• Oversee financial processes including banking, purchase ledger, reconciliations, payroll support, and debt control.
• Maintain health & safety systems and ensure compliance documentation is accurate and up to date.
• Manage data protection processes in line with GDPR legislation.
• Support Holiday Homeowner accounts, ensuring services are billed correctly and documentation is current.
• Drive seasonal recruitment plans, from advertising roles to onboarding new starters.
• Act as the central hub for administrative expertise across the park.
• Analyse data to improve processes and controls.

About you...

• Experience managing financial and administrative processes (payroll, credit control, purchase ledger).
• Strong IT skills, including Sage and Microsoft Office.
• A collaborative leader who communicates clearly and reflects our company values.
• Customer-focused mindset with a passion for delivering exceptional service.
• Highly organised with great attention to detail and strong communication skills.

So, why Parkdean Resorts?

Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK’s largest holiday park organisation, we can offer:

• The chance to develop your skills and boost your career across our 65 parks - we’ve got your back when it comes to training!
• You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
• A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
• A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
• Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.

We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.

Are we the right fit for you?

At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way.

Our parks create meaningful memories for our guests and know that great service is more than a smile - it’s understanding the value of every moment. Because it’s not just what we do, it’s who we are. Join a team that puts heart into every holiday. Be the Heart of the Park.

Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate.

We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Roisin at [e-mail]