Administrator

Parkdean Resorts; Playden; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Employee Assistance Programme

Staff discounts

Training & development

Job summary

Parkdean Resorts is seeking an Administration specialist to support our busy Maintenance Department, handling financial tasks and guest records to keep parks running smoothly.

The role emphasizes payroll, supplier queries, invoicing, and accurate Holiday Homeowner accounts, with a focus on compliance and great customer service.

Join a team that values integrity, reliability, and a positive guest experience across 65 parks in the UK.

Qualifications

• Experience in financial processes such as payroll, credit control, and purchase ledger.
• Strong IT skills including Sage Payroll and Microsoft Office.
• Excellent organisational skills, attention to detail, and clear communication.
• A positive ambassador for company values, with integrity and reliability.
• Customer-focused mindset, ensuring guests and Holiday Homeowners needs come first.

Responsibilities

• Provide essential administration and finance support within our Maintenance Department.
• Manage financial processes, including recording invoices, preparing accruals, and resolving supplier queries.
• Maintain Holiday Homeowner accounts, ensuring accurate billing and compliance with gas, electrical, and insurance documentation.
• Keep employee records and training files up to date.
• Assist with health & safety compliance, audits, and documentation.
• Support seasonal recruitment activities, from placing adverts to coordinating events and inductions.
• Generate reports and data to help drive operational improvements.
• Uphold safeguarding responsibilities and ensure compliance with company policies.

Skills

Payroll

Credit control

Purchase ledger

Sage Payroll

Microsoft Office

Organisational skills

Attention to detail

Clear communication

Reliability

Guest-focused mindset

Tools

Sage Payroll

Microsoft Office

Job description

Are you highly organised, detail-oriented, and passionate about supporting a busy team? Join us at Parkdean Resorts as an Administrator, where you'll play a vital role in keeping our park running smoothly and ensuring our guests have an unforgettable experience.

What you will be doing...

• Provide essential administration and finance support within our Maintenance Department.
• Manage financial processes, including recording invoices, preparing accruals, and resolving supplier queries.
• Maintain Holiday Homeowner accounts, ensuring accurate billing and compliance with gas, electrical, and insurance documentation.
• Keep employee records and training files up to date.
• Assist with health & safety compliance, audits, and documentation.
• Support seasonal recruitment activities, from placing adverts to coordinating events and inductions.
• Generate reports and data to help drive operational improvements.
• Uphold safeguarding responsibilities and ensure compliance with company policies.

About you...

• Experience in financial processes such as payroll, credit control, and purchase ledger.
• Strong IT skills, including Sage Payroll and Microsoft Office.
• Excellent organisational skills, attention to detail, and clear communication.
• A positive ambassador for our company values, with integrity and reliability.
• Customer-focused mindset, ensuring the needs of guests and Holiday Homeowners come first.

So, why Parkdean Resorts?

Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer:

• The chance to develop your skills and boost your career across our 65 parks - we've got your back when it comes to training!
• You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
• A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
• A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
• Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you.

We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.

Are we the right fit for you?

At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way.

Our parks create meaningful memories for our guests and know that great service is more than a smile - it's understanding the value of every moment. Because it's not just what we do, it's who we are. Join a team that puts heart into every holiday. Be the Heart of the Park.

Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate.

We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Roisin at [e-mail]