Administration Assistant / Receptionist

NHS; Bradford; On-site; GBP 25,000; Full time

Job summary

Bradford District Care NHS Foundation Trust seeks an Administration Assistant/Receptionist to join their multi-disciplined team, providing vital support for clinical services in a busy administrative role. The position offers comprehensive training and opportunities to grow within a supportive team environment, essential for those looking to further their career in healthcare administration.

Benefits

Increase mileage rates for > 3500

A wide range of health and wellbeing support packages

A range of internal and external development and learning opportunities

Qualifications

• Experience of general office duties required.
• Customer service experience necessary.
• Understanding of confidentiality essential.

Responsibilities

• Provide administrative support to health and social care professionals.
• Maintain contact with patients and service users.
• Support clinical teams with inquiries.

Skills

Customer service

Data inputting

Call handling

Office duties

Education

Level 2 qualification in relevant field or equivalent

Tools

Microsoft Office

Job description

Job summary

Are you an administrator looking for a new role within a fast paced and multi-disciplined team?

If so the Children's Admin Hub could be the team for you. We are looking to appoint Administration Assistant / Receptionists to work within our administration team both within our Hub at New Mill and also supporting our Community & Mental Health Reception Sites.

Bradford District Care NHS Foundation Trust's Administration Hubs are a multi-disciplined team of administrators dealing with enquiries from patients, service users, carers and clinicians.

As an Administration Assistant/Receptionist you will provide vital support to our clinical teams whilst maintaining front line contact with our patients and service users.

The role would be ideal for those with experience of patient and service user contact, an excellent telephone manner and a strong administration focus. Comprehensive training will be provided to the right person.

To hear more about working within our team please watch this short video:

Working with Admin Services (youtube.com)

Closing Date: 15th June 2025

Shortlisting Date: 16th June 2025

Interview Date: W/C 23rd June 2025

Main duties of the job

Please note flexibility to these hours will be a requirement where reception cover is needed dependent on the needs of the service.

Hub Base: New Mill, Saltaire

Community Receptions Sites: Keighley, Canalside, Shipley, Hillside Bridge & Undercliffe (Health Centres)

Mental Health Reception Sites: Hillbrook & Fieldhead

All successful candidates will be required to travel.

The Administration Assistant role will provide an efficient, effective and high-quality administrative support to health and social care professionals and service users/patients within a community based or district wide team.

o Reception roles are within Community Health Centre or Hospital environmentso Ward Clerk roles are within Hospital ward environmentso Admin Hub roles are within admin office environments

About us

Everything we do is underpinned by our core values: -

We Care - We act with respect and empathy, and always value differenceWe Listen - We understand people's views and respond to their individual needsWe Deliver - We develop and provide excellent services and support our partnersWe will consider a variety of flexible working arrangements to enable staff to balance their work and home lives and support staff by offering a fantastic range of benefits including :

Increase mileage rates for > 3500

A wide range of health and wellbeing support packages

A range of internal and external development and learning opportunities

Plus many more.

We are also proud to pledge our support to the Armed Forces and hold a Bronze Award in the Defence Employer Recognition Scheme.

BDCFT is dedicated to environmental and social sustainability by delivering on the commitments within our Green Plan. All staff are actively encouraged and supported to participate in training and to identify and implement sustainable quality improvement across all service areas and activities.

The Trust reserves the right to close this position early if a significant number of applications are received.

Details Date posted

02 June 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

453-25-7194691

Job locations

HQ New Mill

New Mill HQ Victoria Road, Saltaire

Bradford

BD18 3LD

Job description Job responsibilities

Please read the attached Job description and person specification for more details about this role.

Right to Work in the UK

Applicants should be aware that for any individual who requires a visa to work in the UK, the Trust provides sponsorship for registered healthcare practitioner roles only. This is an essential requirement of the role, and the Trust is unable to offer you a role if you are unable to meet Trust requirements for sponsorship and Home Office requirements for a visa.

Prior to your appointment you will be asked to provide confirmation of your right to work and reside in the UK. During your continued employment with the Trust, you have a personal responsibility to notify your manager as soon as possible should there be any changes to your right to work status.

Regrettably, if the role is not eligible for sponsorship under the Trusts eligibility criteria, the Trust are unable to extend your employment beyond the expiration of your current visa. The Trust is not responsible or liable for ensuring that your employment continues after this period.

As a condition of continuous employment, it essential you maintain the legal right to work in the United Kingdom throughout the duration of your employment with Bradford District Care NHS Foundation Trust (BDCFT). Any change in your right-to-work status, including but not limited to visa expiration, revocation, or denial of renewal, may impact your eligibility for employment with the Trust. It is your responsibility to promptly inform your Line Manager of any changes in your right-to-work status immediately and to provide necessary documentation for verification purposes. Failure to obtain or renew your visa in a timely manner is a breach of employment conditions and will result in termination of your employment. We appreciate your attention to this matter and your commitment to fulfilling this requirement promptly.

Job description Job responsibilities

Please read the attached Job description and person specification for more details about this role.

Right to Work in the UK

Applicants should be aware that for any individual who requires a visa to work in the UK, the Trust provides sponsorship for registered healthcare practitioner roles only. This is an essential requirement of the role, and the Trust is unable to offer you a role if you are unable to meet Trust requirements for sponsorship and Home Office requirements for a visa.

Prior to your appointment you will be asked to provide confirmation of your right to work and reside in the UK. During your continued employment with the Trust, you have a personal responsibility to notify your manager as soon as possible should there be any changes to your right to work status.

Regrettably, if the role is not eligible for sponsorship under the Trusts eligibility criteria, the Trust are unable to extend your employment beyond the expiration of your current visa. The Trust is not responsible or liable for ensuring that your employment continues after this period.

As a condition of continuous employment, it essential you maintain the legal right to work in the United Kingdom throughout the duration of your employment with Bradford District Care NHS Foundation Trust (BDCFT). Any change in your right-to-work status, including but not limited to visa expiration, revocation, or denial of renewal, may impact your eligibility for employment with the Trust. It is your responsibility to promptly inform your Line Manager of any changes in your right-to-work status immediately and to provide necessary documentation for verification purposes. Failure to obtain or renew your visa in a timely manner is a breach of employment conditions and will result in termination of your employment. We appreciate your attention to this matter and your commitment to fulfilling this requirement promptly.

Person Specification Qualifications Essential

• Level 2 qualification in relevant field or equivalent level of Experience. (e.g. GCSE A-C or NVQ Level 2)

Experience Essential

• Data inputting experience
• Experience of general office duties
• Experience of call handling/switchboard
• Customer service experience

Desirable

• Experience of working in a busy administrative role.
• Experience of front of house customer facing
• Experience of dealing with petty cash.

Knowledge Essential

• Understanding of confidentiality and how to maintain this.
• Working Knowledge of Microsoft Office software.
• Knowledge of receiving visitors/telephone callers and taking accurate messages

Person Specification Qualifications Essential

• Level 2 qualification in relevant field or equivalent level of Experience. (e.g. GCSE A-C or NVQ Level 2)

Experience Essential

• Data inputting experience
• Experience of general office duties
• Experience of call handling/switchboard
• Customer service experience

Desirable

• Experience of working in a busy administrative role.
• Experience of front of house customer facing
• Experience of dealing with petty cash.

Knowledge Essential

• Understanding of confidentiality and how to maintain this.
• Working Knowledge of Microsoft Office software.
• Knowledge of receiving visitors/telephone callers and taking accurate messages

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

Bradford District Care NHS Foundation Trust

Address

HQ New Mill

New Mill HQ Victoria Road, Saltaire

Bradford

BD18 3LD

Employer's website

https://www.bdct.nhs.uk/current-vacancies/ (Opens in a new tab)

Employer details Employer name

Bradford District Care NHS Foundation Trust

Address

HQ New Mill

New Mill HQ Victoria Road, Saltaire

Bradford

BD18 3LD

Employer's website

https://www.bdct.nhs.uk/current-vacancies/ (Opens in a new tab)