Administration Assistant EAT

North Bristol NHS Trust; Bristol; On-site; GBP 24,000 - 35,000; Full time

Job summary

An established healthcare provider is seeking an enthusiastic Administrative Assistant to join their Electronic Assistive Technology Team. This role is crucial in supporting clinical and technical staff while liaising with patients, families, and healthcare professionals. The successful candidate will coordinate appointments, manage databases, and ensure effective communication across teams. With a commitment to diversity and inclusion, this organization values individuals from all backgrounds and offers training for those new to the NHS. Join a forward-thinking team dedicated to delivering exceptional healthcare services in the South West region.

Qualifications

• 3+ years of administrative experience required.
• Excellent organizational and communication skills are essential.

Responsibilities

• Coordinate appointments and manage diaries for a multidisciplinary team.
• Maintain computerized database for repairs and supplies.
• Act as a central contact point for service requests.

Skills

Administrative Experience

Organizational Skills

Communication Skills

Job description

Thank you for your interest in this vacancy! We highly recommend reading our Tips on how to apply page to give you an insight on how applications are scored & shortlisted by our Recruiting Managers. These tips are provided to give you a better chance of being shortlisted for our vacancies.

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Job Overview

The Electronic Assistive Technology Team (EAT) seeks an Administrative Assistant based at the Bristol Centre for Enablement. The role supports clinical and technical teams, coordinating appointments, liaising with healthcare professionals, patients, families, and carers. Responsibilities include ordering equipment, managing stock, and updating the electronic database. The role requires planning and responsiveness to immediate needs.

Main duties of the job

• Coordinate the EAT Service across Bristol, Plymouth, and Truro, booking appointments, managing diaries, and scheduling work for a multidisciplinary team.
• Maintain the computerized database for repairs, maintenance, procurement, and supplies.
• Handle incoming requests from patients, carers, and healthcare professionals for repairs or replacements, and assist in workload allocation.
• Act as a central referral and contact point for the service.

Working for our organisation

North Bristol NHS Trust employs over 12,000 staff, providing healthcare across Bristol, South Gloucestershire, and North Somerset from Southmead Hospital. We are a regional Major Trauma Centre and an internationally recognized service provider. Our vision is to enable our teams to deliver exceptional healthcare.

We value all individuals and aim to be an anti-discriminatory organization, welcoming applicants from all backgrounds and perspectives.

Detailed Job Description And Main Responsibilities

The EAT South West provides assessment, provision, and support for equipment aiding patients with physical impairments, focusing on environmental control and computer access. Based mainly at the Bristol Centre for Enablement, with staff in Plymouth and Truro, we serve the entire South West region.

We seek an enthusiastic Administrative Assistant to support clinical and technical staff, liaising with patients, families, carers, health and social care professionals, manufacturers, and suppliers.

The ideal candidate will have substantial administrative experience, excellent organizational and communication skills, and a desire to contribute to innovative services for a complex patient group. NHS experience is desirable but not essential, as training can be provided.

Person specification

Essential criteria

• At least 3 years of administrative experience

Desirable criteria

• NHS experience

If you do not hear within three weeks of the closing date, assume your application was unsuccessful. Travel expenses for interviews are not reimbursed.

For support or advice under the Disability Act / Two Ticks scheme, contact us at tel [phone].

We are committed to safeguarding children and young people and expect all staff and volunteers to share this commitment.

The successful applicant will usually start at the minimum of the pay scale unless prior NHS service applies. Progression is via annual increments.

We value diversity and inclusion, encouraging applications from underrepresented groups, including Black, Asian, minority ethnic backgrounds, disabled people, and LGBTQIA+ individuals.

Pre-employment checks will be conducted on all successful applicants.