Administration Assistant

TN United Kingdom; Wigan; On-site; GBP 22,000 - 28,000; Full time

Job summary

Eine spannende Gelegenheit für einen Teamadministrator in Wigan, der Teil eines engagierten Teams im Gesundheitswesen werden möchte. In dieser Rolle unterstützen Sie das Therapieteam mit umfassenden administrativen Aufgaben, einschließlich Protokollführung und Terminmanagement. Das Unternehmen bietet eine positive Arbeitsumgebung mit Möglichkeiten zur beruflichen Weiterentwicklung und einem starken Fokus auf Teamarbeit. Wenn Sie über ausgezeichnete Kommunikationsfähigkeiten und IT-Kenntnisse verfügen und einen flexiblen Ansatz schätzen, ist dies die perfekte Gelegenheit für Sie, Ihre Fähigkeiten in einem dynamischen Umfeld zu erweitern.

Benefits

30% Zuschlag für Abend- und Wochenendarbeit

27 Tage Jahresurlaub plus Feiertage

Ausgezeichnetes Rentensystem

Fahrrad zur Arbeit Programm

Gehaltsopferfahrzeugprogramm

Wohlfühlprogramm

Rabatte mit Blue Light Card

Qualifications

• Erfahrung in einem Büro-Umfeld, idealerweise im Gesundheitswesen.
• Fähigkeit zur effektiven Kommunikation in verschiedenen Umgebungen.

Responsibilities

• Bereitstellung umfassender administrativer Unterstützung für das Therapieteam.
• Verwaltung von Terminen, Protokollführung und allgemeine Büroaufgaben.

Skills

Kommunikationsfähigkeiten

IT-Kompetenz in Word, Excel und Outlook

Teamarbeit

Zeitmanagement

Takt und Diplomatie

Education

ECDL oder NVQ2 Business Administration

GCSE Englisch Note A-C oder gleichwertig

Tools

Microsoft Office

Audio Typing

Job description

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An exciting opportunity has arisen within the Wigan Admin Teams for a Team Administrator.

We are seeking an enthusiastic and experienced administrator who enjoys working as part of a team and can demonstrate a commitment to delivering high-quality administrative support in an efficient and timely manner.

The successful applicant will have excellent communication skills, IT competency in Word, Excel, and Outlook, and a broad range of administrative experience. You will be part of a team providing admin cover to our service users, clinicians, and other health professionals.

If you have a flexible approach and the ability to adapt to changing priorities, this will be an excellent opportunity to develop your skills.

Main duties of the job

The Team Administrator will provide comprehensive and confidential administrative support to the Therapies Hub within Wigan Specialist Community Mental Health Team.

The post holder will handle administrative functions for managers, including minute-taking at meetings, typing letters, filing, diary management, and other general administrative duties.

Working for our organisation

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 staff across more than 160 locations.

We provide inpatient and community-based mental health care for residents in Bolton, Manchester, Salford, Trafford, and Wigan, along with a wide range of specialist mental health and substance misuse services across Greater Manchester, the northwest of England, and beyond.

Greater Manchester is one of the world's most innovative and exciting places to live and work, offering everything from beautiful countryside to vibrant city life with shopping, entertainment, and dining options.

Our people enjoy their work, have opportunities for learning and development, and are encouraged to generate ideas to improve care for our service users.

Detailed job description and main responsibilities

See attached detailed job description and person specification:
Staff benefits include:

• Pay enhancements – 30% additional for evenings (8 pm onwards) and Saturdays, and 60% additional for Sundays and Bank holidays.
• 27 days annual leave plus bank holidays, increasing to 29 after 5 years and 33 after 10 years.
• Excellent pension scheme.
• Cycle to work scheme.
• Salary sacrifice car scheme.
• Wellbeing programme.
• Blue Light Card discounts.

Person specification

Education / Qualifications

• Typing/WP RSAII or equivalent or demonstrable experience.
• ECDL, NVQ2 Business Administration, GCSE English grade A-C, or equivalent.

Experience

• Experience working in an office environment.
• Audio Typing experience.
• Experience within the NHS or related healthcare settings.
• Experience dealing with members of the public.

Knowledge

• Knowledge of office procedures.
• Familiarity with Microsoft Office, including PowerPoint, Excel, and Outlook.
• Awareness of Recovery Model and guidelines related to children/vulnerable adults.

Skills & Abilities

• Good verbal and written communication skills.
• Ability to work as part of a team.
• Ability to operate and maintain manual and electronic filing systems.
• Ability to develop effective interpersonal relationships in healthcare settings.
• Effective communication in various settings.
• Tact and diplomacy in dealing with sensitive issues.
• Ability to present factual information and refer questions appropriately.

Other Requirements

• Positive attitude towards service users, carers, and staff.
• Good time management skills.
• Commitment to service development and effective teamwork.
• Flexible working approach.
• Willingness to undertake relevant training.
• Respect and uphold the Trust Values.

Applicants with direct experience of mental health, learning disabilities, or drug and alcohol services are encouraged to apply, whether as a service user or a carer.

The Trust is committed to safeguarding children, young people, and vulnerable adults, requiring all staff and volunteers to share this commitment.

We aim for a workforce representative of our diverse communities and are dedicated to removing barriers to employment for under-represented groups, including BAME, Disabled, and LGBT+ communities. For informal inquiries or additional support regarding the recruitment process, please contact us.

Sponsorship

We are an approved sponsor for the Skilled Worker visa. Applications requiring sponsorship will be considered alongside others. Not all roles are eligible for sponsorship; details are available on the UK Government’s website.

If offered employment and sponsorship is needed, eligibility will be verified according to the UK Government’s criteria. Employment offers may be withdrawn if the role is ineligible for sponsorship or if visa requirements are not met.

Experience outside the NHS

We value diverse skills and experiences, including outside the NHS, to deliver inclusive healthcare. Relevant non-NHS experience may be considered in salary calculation upon appointment.