Administration Assistant

Northumbria Healthcare NHS Foundation Trust; Wallsend; On-site; GBP 24,000 - 32,000; Full time

Job summary

An established healthcare provider is seeking a Community Dental Service Administrator to join their dynamic team. This role involves providing essential administrative support to ensure smooth operations within the dental service. The successful candidate will be the first point of contact for patients, showcasing excellent communication and empathy. Responsibilities include managing reception duties, undertaking general office tasks, and supporting a multidisciplinary team across various locations. If you're organized, adaptable, and passionate about delivering high-quality patient care, this opportunity could be perfect for you.

Qualifications

• Experience in a similar administrative role is preferred.
• Strong organizational skills and attention to detail are essential.

Responsibilities

• Provide administrative support to the dental team and manage reception duties.
• Handle enquiries effectively and assist patients and visitors.

Skills

Communication Skills

Empathy

Office Administration

Data Entry

Education

High School Diploma

Relevant Administrative Qualification

Tools

Microsoft Office Suite

Telephone Systems

Job description

Job Title: Community Dental Service Administrator

An opportunity has arisen to join the Community Dental Service Administration Team. The successful candidate will provide administrative support to the dental team and handle reception duties.

Key Responsibilities:

1. Act as the first point of contact, demonstrating excellent communication skills, empathy, and understanding when dealing with patients.
2. Undertake general office administration tasks including filing, scanning, photocopying, data entry, and typing documentation.
3. Manage reception and telephone enquiries effectively and efficiently.
4. Provide cover for other administrative team members at various clinics, which may include travel to other sites.
5. Support the provision of comprehensive administrative, IT, and clerical support for all staff within the Community Dental Service.
6. Assist and direct patients and visitors, ensuring a user-friendly and accessible service.
7. Work flexibly within a team, providing support to colleagues and the multidisciplinary team, with the flexibility to work and travel between offices as required.

Additional Information:

We manage multiple locations including North Tyneside, Wansbeck, Hexham, and others, providing services across hospitals, clinics, and community settings. Our goal is to deliver high-quality patient care and an exceptional experience for all service users.

Note: We reserve the right to close this vacancy early once sufficient applications are received.

For Secondment roles: Ensure you have appropriate approval from your current manager and completed all required documentation before applying, as this may delay the process.

For further details or informal visits, contact:

• Name: Kelly Goldsbury
• Job Title: Personal Assistant / Admin Lead
• Email: [e-mail]
• Telephone: [phone]