Administration Assistant

Transformationunitgm; Sheffield; On-site; GBP 24,000 - 26,000; Part time

Job summary

A leading NHS organization in Sheffield is seeking a part-time Administration Assistant to join their integrated geriatric stroke service. This pivotal role involves providing vital administrative support to ensure the efficient operation of the Stroke Pathway Assessment Rehabilitation Centre. Candidates should have a strong administrative background coupled with excellent communication skills to foster great interactions with patients and healthcare professionals alike. The organization is committed to staff development and provides a supportive work environment with numerous benefits.

Benefits

Career development opportunities

Flexible working hours

Health and wellbeing support packages

Pension schemes

Salary sacrifice schemes for savings

Qualifications

• Previous administrative experience in healthcare or similar environment required.
• Knowledge of NHS procedures and SystmOne desirable.
• Must maintain confidentiality and have good customer service abilities.

Responsibilities

• Provide administrative assistance to the Stroke Pathway Assessment and Rehabilitation Centre.
• Serve as first point of contact for patients and visitors.
• Ensure efficient support for clinical teams and maintain good customer relations.

Skills

Customer service skills

Organizational skills

Attention to detail

Communication skills

Education

GCSE English and Maths at Grade C/4 or equivalent

NVQ/RSA/OCR Level III Typing or Word Processing

Computer literate to ECDL standard

Job description

Main area Administration Grade NHS AfC: Band 3 Contract Permanent Hours Part time - 30 hours per week (Monday Tuesday Thursday Friday) Job ref 190-0443-DIR

Employer Sheffield Teaching Hospitals NHS Foundation Trust Employer type NHS Site Stroke Pathway Assessment Rehabilitation Centre Town Sheffield Salary £24,625 - £25,674 Per Annum pro rata for part time staff Salary period Yearly Closing 29/06/2025 23:59 Interview date 09/07/2025

Administration Assistant

NHS AfC: Band 3

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes , health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.

Job overview

Are you looking for a new challenge in an exciting role?

An exciting opportunity has arisen within The Integrated Geriatric Stroke Medicine Directorate, we are seeking a full time Administration Assistant within the community to join our team. This role is vacant due to staff moving on in their career within the NHS and reflective of the supportive environment that IGSM has developed for its Administrative Staff.

This is a demanding but interesting and varied role. The successful candidates must possess the ability to work as part of a team and the initiative to work unsupervised when necessary. An understanding of confidentiality is essential as well as a commitment to delivering a high standard of work.

Experience within the NHS including knowledge of SystmOne would be desirable. Good communication skills and excellent keyboard skills are also essential. Full training for this post will be provided.

Community Stroke Service (CSS) is a small team that supports the whole directorate operationally ensuring that our community based, clinical teams have everything they need when they need it. The successful candidate will be based at (SPARC) Stroke Pathway Assessment Rehabilitation Centre - Norfolk Park.

Main duties of the job

Provide administrative assistance to the Stroke Pathway Assessment and Rehabilitation Centre based at Beech Hill Rehabilitation Unit and the Intermediate Care Beds service based at Lightwood House and in various locations across the city.

To ensure efficient and effective support to the services.

To be the first point of contact for patients and visitors entering SPARC, and to always present a professional and friendly manner.

To consistently deliver a patient focused service, which provides good customer service and effective working relationships along the Stroke Pathway.

To work closely with the other members of the team to ensure the smooth running of the services at all times.

Working for our organisation

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes a firm commitment to professional development of it’s staff together with the provision of an excellent health and well-being support service.

Detailed job description and main responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person specification

Qualifications

• English and Maths to GCSE level at Grade C/4 or equivalent experience/ qualifications.
• NVQ / RSA / OCR level lll Typing or Word Processing (or equivalent qualification), or able to demonstrate the equivalent standard of work experience.
• Computer literate to ECDL standard or equivalent

Experience

• Previous administrative experience to enable an understanding of the range of work procedures and practices.
• Customer service/ patient care skills Knowledge and understanding of office procedures and protocols.
• Understanding the need for confidentiality.
• Knowledge and commitment to Equal Opportunities.
• To have worked in a multidisciplinary or healthcare setting Knowledge of the NHS
• Ability to be an effective team worker.
• Motivated and enthusiastic.
• Committed to ongoing development.
• Available to provide cover during periods of sickness and holidays.
• Understanding of own behaviour and how this impacts on colleagues, patients, and visitors.
• Excellent communication skills, both spoken and written English, to provide routine and complex information.
• Excellent attention to detail.
• Demonstrable customer service skills.
• Filing, including experience of setting up systems.
• Ability to use a comprehensive range of software packages.
• Able to demonstrate excellent organisational skills, e.g., arranging meetings, keeping diaries and time management.
• Able to work unsupervised and prioritise workload.
• Able to demonstrate a proven ability to meet deadlines.
• Able to practice high level confidentiality skills.

Please note that in order to comply with the UK Government’s rules on skilled worker sponsorship, any applicants who do not meet the eligibility requirements or concessions on salary thresholds under the skilled worker visa will not be eligible to receive sponsorship from the Trust. Please keep this in mind when submitting your application. Further details on these concessions, and who qualifies for them, can be found here (link to the gov.uk website).

Candidates are advised to read the attached guidance on using AI technology. W hen you complete your application, you are required to declare that the information in your application form is true and complete. The personal statement is exactly that; personal.

When selecting to apply via NHS Jobs, you will be redirected to our preferred recruitment system called Trac. You will be asked to create and submit your application via the Trac recruitment system.

You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. All communications should be sent via your Trac system account.

If you are offered employment at Sheffield Teaching Hospitals your information will be transferred from the Trac recruitment system into the national NHS Electronic Staff Records system. In addition, in submitting an application form, you authorise our Trust to confirm any previous NHS service details via the ESR IAT process should you be appointed.

Please note, all communication regarding your application will be made via email sent via the Trac recruitment system, please ensure you check your junk/spam folders as emails are sometimes filtered there.

The Trust is committed to its obligations in accordance with the Equality Act 2010, and we positively encourage applications from all sections of the community. Should you require any assistance in applying for the position please contact the General or Medical Human Resources Departments on the number identified on the NHS Jobs page for the organisation.

Job Share applicants are welcome for all full time posts unless indicated but cannot be guaranteed. In addition for Fixed Term Contracts, internal secondments may be considered, please seek the approval of your current line manager before applying for the position.

All employment with the Trust is subject to a number of NHS Employment Checks being met to a satisfactory standard including verification of identity, eligibility to work in the United Kingdom, references and qualifications in addition to professional registration, a disclosure and barring records check and occupational health check if these are deemed to be a requirement for the position to be undertaken.

For more information about our organisation and the opportunities available, please visit our website and follow us on Twitter and Facebook

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.