Administration Assistant

Hampton Care Home; Romford; On-site; GBP 12,000 - 20,000; Part time

Job summary

A leading care home in Romford is seeking a part-time Administration Assistant for a 13-month fixed-term contract. This role involves welcoming visitors, managing correspondence, and providing administrative support to the Registered Manager. Candidates should have solid organisational skills and at least 2 years of experience in a busy administrative environment.

Benefits

Full induction training

Discounts at major high street retailers

Industry-recognised training (including NVQ Levels 2 & 3)

Comfortable staff rooms

Qualifications

• At least 2 years of experience in an administration role in a busy environment.
• Confident and possesses strong communication skills, both oral and written.
• Ability to multitask and prioritize effectively.

Responsibilities

• Welcoming visitors and potential residents.
• Keeping resident and funding details up to date.
• Supporting the Registered Manager in managing business priorities.

Skills

Strong communication skills

Organisational skills

Attention to detail

Tools

Microsoft Outlook

Excel

Job description

At Willows Care Home in Romford, we have an exciting opportunity for an Administration Assistant to join our friendly team on a 13-month fixed-term contract.

This is a part-time position for 16 hours per week, working every Thursday and Friday from 8.30am to 5.00pm. You may also be required to work some bank holidays in this role.

You will be proficient in using Microsoft Outlook and Excel and will have a strong organisational and methodical approach to work, whilst maintaining attention to detail. Ideally, you will have at least 2 years of experience working in an administration role in a busy environment, with experience in multi-tasking and prioritisation.

You must be confident and possess strong communication skills both oral and written, along with excellent interpersonal skills to deal with residents, visitors, staff, and the support office. Conducting yourself professionally is essential, as you are generally the first point of contact both over the phone and face-to-face, representing the home and setting the first impression.

Key Duties:

• You will be one of the first points of contact within the home, welcoming visitors and potential residents.
• You will assist in keeping all resident and funding details up to date and liaise with relevant parties.
• You will support the Registered Manager in managing business priorities through planning and checking tasks, including NMC Pin Numbers.
• You will attend to daily correspondence and handle all other administrative tasks, such as scanning, photocopying, creating letters, spreadsheets, and mail merges.
• You will assist in marketing the home, including preparing mailshots to contacts in the community.

In return, we offer:

• Full induction training
• Discounts at major high street retailers
• Industry-recognised training (including NVQ Levels 2 & 3)
• Comfortable staff rooms

We are part of the Canford Healthcare Group.

If you would like to join our successful team, please select “apply now” and forward us your CV.